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8.6 / 10 Guest Rating

Best Western Plus Franklin Square Inn Troy/Albany

One Fourth Street, Troy, New York, 12180, Troy, US

Best Western Plus Franklin Square Inn Troy/Albany - main view

About the Property

Recreation Opportunities
Enjoy a 24-hour fitness center and marvel at the view from the terrace and garden.

Complimentary Amenities
Relish in free wireless and wired internet access, full breakfast, and newspapers in the lobby.

Prime Location
Conveniently situated in the historic district of Troy, near key attractions like Rensselaer Polytechnic Institute and Troy Savings Bank Music Hall.

To book your stay at Best Western Plus Franklin Square Inn Troy/Albany and experience these exceptional features, reserve now!

Facilities & Amenities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Fitness facilities
ATM/banking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator - Photo 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator - Photo 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator - Photo 3
Standard Room, 1 King Bed, Non Smoking, Refrigerator - Photo 4
Standard Room, 1 King Bed, Non Smoking, Refrigerator - Photo 5
1/5

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King BedInternet - Free wired internet access Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Non-refundable
Breakfast Included
20% OFF$167.39

$133.91

Includes taxes & fees
Suite, 1 King Bed, Non Smoking (With Sofabed) - Photo 1
Suite, 1 King Bed, Non Smoking (With Sofabed) - Photo 2
Suite, 1 King Bed, Non Smoking (With Sofabed) - Photo 3
Suite, 1 King Bed, Non Smoking (With Sofabed) - Photo 4
1/4

Suite, 1 King Bed, Non Smoking (With Sofabed)

1 King BedInternet - Free wired internet access Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and iron/ironing board; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingAccessibility - Lever door handlesNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

King Suite with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$747.74

$598.19

Includes taxes & fees
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (With Sofabed) - Photo 1
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (With Sofabed) - Photo 2
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (With Sofabed) - Photo 3
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (With Sofabed) - Photo 4
1/4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (With Sofabed)

1 King BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingAccessibility - Lever door handlesNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorMicrowave

Suite, 1 King Bed, Non Smoking (shower Only;with Sofabed)

Non-refundable
Breakfast Included
20% OFF$476.36

$381.09

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking - Photo 1
Standard Room, 2 Queen Beds, Non Smoking - Photo 2
Standard Room, 2 Queen Beds, Non Smoking - Photo 3
Standard Room, 2 Queen Beds, Non Smoking - Photo 4
Standard Room, 2 Queen Beds, Non Smoking - Photo 5
Standard Room, 2 Queen Beds, Non Smoking - Photo 6
Standard Room, 2 Queen Beds, Non Smoking - Photo 7
1/7

Standard Room, 2 Queen Beds, Non Smoking

2 Queen BedsEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$166.61

$133.29

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking - Photo 1
Standard Room, 1 King Bed, Non Smoking - Photo 2
Standard Room, 1 King Bed, Non Smoking - Photo 3
Standard Room, 1 King Bed, Non Smoking - Photo 4
Standard Room, 1 King Bed, Non Smoking - Photo 5
Standard Room, 1 King Bed, Non Smoking - Photo 6
Standard Room, 1 King Bed, Non Smoking - Photo 7
1/7

Standard Room, 1 King Bed, Non Smoking

1 King BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Desk, iron/ironing board, and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorDesk

1 King Bed

Non-refundable
Breakfast Included
20% OFF$166.61

$133.29

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly) - Photo 1
Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly) - Photo 2
Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly) - Photo 3
Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly) - Photo 4
Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly) - Photo 5
1/5

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

1 King BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingAccessibility - Lever door handles, wheelchair-accessible bathroom vanity, roll-in shower, low-height counter and sink, low-height door lock, height-adjustable showerhead, braille signage, low-height view port in door, grab bar near toilet, portable shower seat, raised toilet seat, visual fire alarm, wheelchair accessible, and wheelchair-width doorwaysNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVAir conditioningHair dryerRefrigerator

Accessible-1 King,Mobility Accessible,Roll in Shower,Wi-Fi,Non-Smoking

Non-refundable
Breakfast Included
20% OFF$162.64

$130.11

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 1
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 2
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 3
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 4
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 5
1/5

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen BedsInternet - Free wired internet access Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

2 Queen Beds, Non-Smoking, Flat Screen Television, Refrigerator, High Speed Internet Access, Coffee Maker

Non-refundable
Breakfast Included
20% OFF$162.64

$130.11

Includes taxes & fees
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) - Photo 1
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) - Photo 2
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) - Photo 3
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) - Photo 4
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) - Photo 5
1/5

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

1 Queen BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Lever door handles, height-adjustable showerhead, low-height counter and sink, braille signage, portable shower seat, low-height view port in door, raised toilet seat, visual fire alarm, wheelchair accessible, low-height door lock, grab bar in shower, wheelchair-width doorways, and wheelchair-accessible bathroom vanityNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

1 Queen Bed,Mobility Accessible,Bathtub,Pet Friendly Room,Non-Smoking

Non-refundable
Breakfast Included
20% OFF$162.64

$130.11

Includes taxes & fees
Suite, 1 King Bed, Balcony, River View (with Sofabed) - Photo 1
Suite, 1 King Bed, Balcony, River View (with Sofabed) - Photo 2
Suite, 1 King Bed, Balcony, River View (with Sofabed) - Photo 3
Suite, 1 King Bed, Balcony, River View (with Sofabed) - Photo 4
Suite, 1 King Bed, Balcony, River View (with Sofabed) - Photo 5
Suite, 1 King Bed, Balcony, River View (with Sofabed) - Photo 6
Suite, 1 King Bed, Balcony, River View (with Sofabed) - Photo 7
Suite, 1 King Bed, Balcony, River View (with Sofabed) - Photo 8
1/8

Suite, 1 King Bed, Balcony, River View (with Sofabed)

1 King BedFeatures a private balconyRelax - FireplaceEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

King Suite with Sofabed and River View, Fireplace, Balcony

Non-refundable
Breakfast Included
20% OFF$697.46

$557.97

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) - Photo 1
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) - Photo 2
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) - Photo 3
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) - Photo 4
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) - Photo 5
1/5

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

1 King BedInternet - Free wired internet access Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Large King Room with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$244.56

$195.65

Includes taxes & fees
Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;With Sofabed) - Photo 1
Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;With Sofabed) - Photo 2
Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;With Sofabed) - Photo 3
Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;With Sofabed) - Photo 4
1/4

Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;With Sofabed)

1 King BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, jetted bathtub Practical - Free local calls, king sofa bed, and iron/ironing board; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingAccessibility - Lever door handlesNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Suite-1 King Bed, Non-Smoking, Sofabed, Sitting Area, Dry Bar, Shower Only, Full Breakfast

Non-refundable
Breakfast Included
20% OFF$462.81

$370.25

Includes taxes & fees
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 1
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 2
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 3
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 4
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 5
1/5

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds284 sq feet Internet - Free wired internet access Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Grab bar in shower, low-height view port in door, lever door handles, visual fire alarm, wheelchair-width doorways, braille signage, hand-held showerhead, wheelchair accessible, wheelchair-accessible bathroom vanity, low-height counter and sink, low-height door lock, portable shower seat, and raised toilet seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$179

$143.2

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 1
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 2
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 3
1/3

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

1 King Bed, Non-Smoking, Flat Screen Television, Refrigerator, High Speed Internet Access, Coffee Maker

Non-refundable
Breakfast Included
20% OFF$162.64

$130.11

Includes taxes & fees
Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed) - Photo 1
Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed) - Photo 2
1/2

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

1 King BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Suite-1 King Bed

Non-refundable
Breakfast Included
20% OFF$474.15

$379.32

Includes taxes & fees

Guest Reviews

8.6
Excellent162 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the great location.

Categories

Cleanliness7.7
Service9.2
Location9.2
Room Quality8.1
Amenities8.7
Value for Money8.6
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

S
sudershan
Verified booking
family_with_children
Standard Room
Stayed in May 7, 2025

"Good"

4.0

The room is very small, their breakfast was very worst, they are very sting don't put any fruits like no banana's or oranges or apples, nothing and no probiotic yogurts, there was no enough Oats also they don't even refill it even though it got finished by 8:00am which is so bad. I didn't see any kitchen staff was available there to help and no one was refilling. FYI their breakfast will finish at 9:00am i never seen and never heard that breakfast ends at 9:00am. One of the worst breakfast i had in any hotel in North America. Then their bedsheets started smelling bad. They barely provided one handwash bar in the bathroom for family of four which is very tiny one. I have no complaints for the front desk guy he was cool. Definitely i will not be coming back again.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 26, 2025

"Exceptional"

10.0

Great stay super convenient location in Troy. Very clean rooms.

Helpful?
P
Preeti
Verified booking
Standard Room
Stayed in Apr 13, 2025

"Excellent"

8.0

Accommodated our early checkin which was a huge plus for us after our long flight! They forgot to let us know we needed to specifically request for housekeeping which was a bit of a downer. Otherwise - good staff/service and they serve breakfast which is super convenient to get a headstart to the morning.

Helpful?
T
Tyler
Verified booking
Standard Room
Stayed in Apr 7, 2025

"Great price great location "

10.0

The price was right and the location was excellent. Came into town for a show and was able to walk to the venue. Staff was friendly and the breakfast was better than expected.

Helpful?
K
Kara
Verified booking
family
Standard Room
Stayed in Mar 29, 2025

"Exceptional"

10.0

Proximity to RPi for Athlete families is great

Helpful?
S
Syed
Verified booking
Standard Room
Stayed in Mar 29, 2025

"Exceptional"

10.0

Excellent

Helpful?
A
alla
Verified booking
Standard Room
Stayed in Mar 28, 2025

"Good"

2.0

No one was at the front desk when we came to check in. We’ve waited for over an hour, other guests called the police, and we ended up leaving to another hotel. Then the hotel would not agree to refund us the money. Horrible horrible place

Helpful?
T
Tina
Verified booking
family
Standard Room
Stayed in Mar 24, 2025

"Exceptional"

10.0

Great place to stay if you are visiting RPI.

Helpful?
S
Swarna
Verified booking
family
Standard Room
Stayed in Mar 23, 2025

"Exceptional"

10.0

Nice and clean hotel. Room and bed were comfortable. Included Breakfast spread had good options

Helpful?
J
Jennifer
Verified booking
family
Standard Room
Stayed in Mar 22, 2025

"Exceptional"

10.0

The woman at the check in desk was friendly and welcoming. She made the check in process so easy. It was refreshing to have such great customer service.

Helpful?
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