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8.6 / 10 Guest Rating

Best Western Plus Franklin Square Inn Troy/Albany

One Fourth Street, Troy, New York, 12180, Troy, US

Best Western Plus Franklin Square Inn Troy/Albany - main view

About the Property

Recreation Opportunities
Enjoy a 24-hour fitness center and marvel at the view from the terrace and garden.

Complimentary Amenities
Relish in free wireless and wired internet access, full breakfast, and newspapers in the lobby.

Prime Location
Conveniently situated in the historic district of Troy, near key attractions like Rensselaer Polytechnic Institute and Troy Savings Bank Music Hall.

To book your stay at Best Western Plus Franklin Square Inn Troy/Albany and experience these exceptional features, reserve now!

Facilities & Amenities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Fitness facilities
ATM/banking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator - Photo 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator - Photo 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator - Photo 3
Standard Room, 1 King Bed, Non Smoking, Refrigerator - Photo 4
Standard Room, 1 King Bed, Non Smoking, Refrigerator - Photo 5
1/5

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King BedInternet - Free wired internet access Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$160.04

$128.03

Includes taxes & fees
Suite, 1 King Bed, Non Smoking (With Sofabed) - Photo 1
Suite, 1 King Bed, Non Smoking (With Sofabed) - Photo 2
Suite, 1 King Bed, Non Smoking (With Sofabed) - Photo 3
Suite, 1 King Bed, Non Smoking (With Sofabed) - Photo 4
1/4

Suite, 1 King Bed, Non Smoking (With Sofabed)

1 King BedInternet - Free wired internet access Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and iron/ironing board; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingAccessibility - Lever door handlesNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

SUITE, KING BED, SOFA

Non-refundable
Breakfast Included
20% OFF$496.55

$397.24

Includes taxes & fees
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (With Sofabed) - Photo 1
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (With Sofabed) - Photo 2
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (With Sofabed) - Photo 3
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (With Sofabed) - Photo 4
1/4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (With Sofabed)

1 King BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingAccessibility - Lever door handlesNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorMicrowave

King Suite with Sofa Bed and Dry Bar

Non-refundable
Breakfast Included
20% OFF$496.15

$396.92

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking - Photo 1
Standard Room, 2 Queen Beds, Non Smoking - Photo 2
Standard Room, 2 Queen Beds, Non Smoking - Photo 3
Standard Room, 2 Queen Beds, Non Smoking - Photo 4
Standard Room, 2 Queen Beds, Non Smoking - Photo 5
Standard Room, 2 Queen Beds, Non Smoking - Photo 6
Standard Room, 2 Queen Beds, Non Smoking - Photo 7
1/7

Standard Room, 2 Queen Beds, Non Smoking

2 Queen BedsEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$166.61

$133.29

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking - Photo 1
Standard Room, 1 King Bed, Non Smoking - Photo 2
Standard Room, 1 King Bed, Non Smoking - Photo 3
Standard Room, 1 King Bed, Non Smoking - Photo 4
Standard Room, 1 King Bed, Non Smoking - Photo 5
Standard Room, 1 King Bed, Non Smoking - Photo 6
Standard Room, 1 King Bed, Non Smoking - Photo 7
1/7

Standard Room, 1 King Bed, Non Smoking

1 King BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Desk, iron/ironing board, and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorDesk

1 King Bed

Non-refundable
Breakfast Included
20% OFF$166.61

$133.29

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly) - Photo 1
Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly) - Photo 2
Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly) - Photo 3
Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly) - Photo 4
Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly) - Photo 5
1/5

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

1 King BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingAccessibility - Lever door handles, wheelchair-accessible bathroom vanity, roll-in shower, low-height counter and sink, low-height door lock, height-adjustable showerhead, braille signage, low-height view port in door, grab bar near toilet, portable shower seat, raised toilet seat, visual fire alarm, wheelchair accessible, and wheelchair-width doorwaysNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVAir conditioningHair dryerRefrigerator

ROOM, KING BED, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$174.49

$139.59

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 1
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 2
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 3
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 4
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 5
1/5

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen BedsInternet - Free wired internet access Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

2 queen beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$160.04

$128.03

Includes taxes & fees
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) - Photo 1
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) - Photo 2
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) - Photo 3
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) - Photo 4
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) - Photo 5
1/5

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

1 Queen BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Lever door handles, height-adjustable showerhead, low-height counter and sink, braille signage, portable shower seat, low-height view port in door, raised toilet seat, visual fire alarm, wheelchair accessible, low-height door lock, grab bar in shower, wheelchair-width doorways, and wheelchair-accessible bathroom vanityNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Accessibility - 1 Queen Bed, Bathtub, Pet Friendly Room, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$160.04

$128.03

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) - Photo 1
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) - Photo 2
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) - Photo 3
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) - Photo 4
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) - Photo 5
1/5

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

1 King BedInternet - Free wired internet access Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Large King Room with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$244.56

$195.65

Includes taxes & fees
Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;With Sofabed) - Photo 1
Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;With Sofabed) - Photo 2
Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;With Sofabed) - Photo 3
Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;With Sofabed) - Photo 4
1/4

Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;With Sofabed)

1 King BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, jetted bathtub Practical - Free local calls, king sofa bed, and iron/ironing board; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingAccessibility - Lever door handlesNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Suite - 1 King Bed, Nonsmoking, Sofabed, Sitting Area, Shower Only

Non-refundable
Breakfast Included
20% OFF$455.44

$364.35

Includes taxes & fees
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 1
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 2
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 3
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 4
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 5
1/5

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds284 sq feet Internet - Free wired internet access Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Grab bar in shower, low-height view port in door, lever door handles, visual fire alarm, wheelchair-width doorways, braille signage, hand-held showerhead, wheelchair accessible, wheelchair-accessible bathroom vanity, low-height counter and sink, low-height door lock, portable shower seat, and raised toilet seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Accessibility - 2 Queen Beds, Bathtub, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$176.15

$140.92

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 1
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 2
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 3
1/3

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Accessibility - 1 King, Roll-in Shower, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$160.04

$128.03

Includes taxes & fees
Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed) - Photo 1
Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed) - Photo 2
1/2

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

1 King BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Suite-1 King Bed

Non-refundable
Breakfast Included
20% OFF$474.15

$379.32

Includes taxes & fees

Guest Reviews

8.6
Excellent162 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the great location.

Categories

Cleanliness7.7
Service9.2
Location9.2
Room Quality8.1
Amenities8.7
Value for Money8.6
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

S
Shelley
Verified booking
Standard Room
Stayed in Jan 27, 2025

"Convenient to RPI"

8.0

Very convenient to RPI (where I was going!). Good selection for free breakfast.

Helpful?
L
Lance
Verified booking
Standard Room
Stayed in Jan 22, 2025

"Exceptional"

10.0

Excellent location

Helpful?
D
Doris
Verified booking
family
Standard Room
Stayed in Jan 5, 2025

"Exceptional"

10.0

Great and nice clean place. Breakfast was very good.

Helpful?
J
joanne
Verified booking
Standard Room
Stayed in Dec 31, 2024

"Exceptional"

10.0

Front desk staff very nice, she remembered me from another stay over the summer. Rooms are clean and area is convenient for walking and sight seeing.

Helpful?
B
billianna
Verified booking
Standard Room
Stayed in Dec 27, 2024

"Exceptional"

10.0

Great view nice room. Parking is horrible

Helpful?
D
Deepa
Verified booking
family
Standard Room
Stayed in Dec 21, 2024

"Good"

6.0

There was a wedding party that was very loud even at 1am

Helpful?
E
Er Feng
Verified booking
family
Standard Room
Stayed in Dec 18, 2024

"Good"

2.0

I usually expect a comfortable and relaxing stay when I book with Best Western, but unfortunately, my experience at the Franklin Square Inn was far from pleasant. First, the HVAC unit in my room was extremely noisy—every time it turned on, it sounded like a small airplane revving up. It was impossible to get a good night's sleep with that constant noise. To make matters worse, both the shower and sink were clogged. The water barely drained, leaving me standing in a pool of water while showering, which was really off-putting. I reported these issues to the front desk, but nothing was done during my stay to resolve them. I was really hoping for a more comfortable experience, especially given the price, but I won’t be returning to this location. If you're looking for a peaceful and hassle-free stay, I’d recommend looking elsewhere.

Helpful?
C
Carla
Verified booking
Standard Room
Stayed in Dec 16, 2024

"Exceptional"

10.0

The staff went above and beyond to ensure a pleasant stay. They were courteous, attentive, and quick to respond to any requests, and housekeeping maintained high standards throughout my visit.

Helpful?
C
Catherine
Verified booking
Standard Room
Stayed in Dec 5, 2024

"Exceptional"

10.0

Great stay!

Helpful?
D
Donna
Verified booking
Standard Room
Stayed in Dec 4, 2024

"We’ll be back! "

10.0

Loved so much about it.

Helpful?
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