Aloft by Marriott Queretaro

Las instalaciones son modernas.

La puerta del baño estaba descompuesta, habitación 247. No había muchas toallas para tomar de la alberca y no había servicio de comida o bebida para cuando se está en la alberca.

excelente relación precio pagado/calidad de alojamiento recibido

Muy poca gente para atender , le falta mantenimiento , no sirve el aire acondicionado , no había lugar para desayunar . Fatal

The room was modern and the bed was comfortable. Near centro comercial Antea, Decathlon, Shake Shack and other popular shopping areas. Pet friendly. The gym had really nice equipment.

The pool would have been much better if it the surrounding areas were kept clean; the lawn chairs are stained and should be pressure washed or replaced, tables were left un-wiped from the day before, cups and dishes left to sit out all night. Asked several times for towels, never happened. Elevators were dirty, smelled like beer, sticky floors. At least the room was clean.

Viaje de negocios por lo que una habitacion sencilla era suficiente. El hotel se encuentra en buen estado, con buena alberca y gimnasio. La habitacion era comoda y bien organizada. El baño tiene el techo de la ducha con necesidad de reparaciin y pintura. Todo lo demas estuvo bien.

El hotel tiene muchas áreas de oportunidad para brindar un mejor servicio, pienso q si saben que tienen la ocupación casi llena no deberían manejar el day pass porque no tienen suficiente personal ni espacios para tanta gente, lo comento porque el área de alberca no está bien controlada, permiten bebidas en botella de cristal q es muy peligroso y se ve muy mal q metan hasta hieleras con bebidas alcohólicas etc dejando todo muy sucio mucha basura y al día siguiente no tienen personal de limpieza suficiente .,. Adicional los tres días q estuve no hicieron el aseo de la habitación aún cuando se le pedía a la persona encargada. Ojalá lo tomen en cuenta porque pueden mejorar muchísimo.

Good location and gym. The rooms generally were well kept, clean with good linens

The first room they gave us was on the ground floor overlooking the pool. The only way to not have everyone seeing into your room was to have the blackout curtains drawn, which then meant you’re basically in a cave with no natural light. We asked to switch rooms and they didn’t have, in theory another king bed room so they moved us to a 2 queen room. The next morning at 5am we started hearing a loud constant noise, turns out it was the kitchen extractor which was basically keeping us up. We couldn’t sleep any further and you could hear it through the entire floor. We called reception but sadly the kind gentleman said there was nothing he could do. The manager in theory was arriving at 9. We went down to the gym since we couldn’t sleep and front desk switched our rooms again. We asked to speak to the manager when he arrived but he never showed up or made himself available to us. The gave us a complimentary breakfast but frankly that is not enough for this experience.

Si regreso