Moxy Nashville Vanderbilt Area

I was going to have test done at Vanderbilt and wanted a stay near the hospital. It was in great location right down from the hospital.

Room was very clean. However for almost $300 a night plus $35 parking fee it was no where close to being worth it. The room had no accessories. No refrigerator, no microwave no coffee machine. It would have been funny if it wasn’t so sad. The room was clean and the bed was comfortable but I could tell it was an old building updated to the basic requirements. No iron. The bathroom had no privacy and was great if you was on a honeymoon. Lol. The bathroom door was sliding barn door. And both windows looked right into the walk-in shower and area. No privacy again. For breakfast they did have coffee down stairs but no breakfast offered with your price. I’ve stayed in $150 rooms with some type of warm breakfast offed. None. I really hate leaving these reviews because I feel like I’m being so picky but If I can save someone else the loss money I’m going to do it. The workers down stairs were kind but the wrong card was charged also on my account for the room. The night we checked in “and it was my fault partly” was talking about the parking I thought and misunderstood her when she was asking if I was paying at the property or through a 3rd party. I guess I thought she was still talking about parking. So, Of course in swiped my card, my personal card instead of the one I was using for traveling. So I quickly caught what I had done. She said she could fix it and would go get her manager. Finally she told me it had been fixed and the correct card would e charged and the pending charge on my personal account for $400! Would go back. So we went to bed. 3 days later the charge went thru. Not what I was told. I even checked the next morning with another worker and she reaffirmed it had been corrected Not true. I contacted the main office for this correction to be fixed and they wanted me to go back thru location. I tried this but got put on hold then told me a manager would call me back. No manager called me back. In short.

We stayed at this hotel from March 15-17,2026 while visiting a nearby university, which is why we chose location. Unfortunately, the experience was not good. The shower was not working properly, the heating system did not work, and one of the bar staff members was in a bad actitud. We arrive in a tornado alert in the area, and this was never comunicated at check in. Very poor service and lack of communication, especially during situation that requerid attention and care for guests.

Location to Vanderbuilt hospital

The fact that they charged my card without telling me they was taking 100 off my card and here it is a week later and I still haven’t gotten my money back even though they say they have released it already when I checked out. The room was not clean and the floor was sticky. I will not stay here again. This is my second stay first time they didn’t charge me a 100 dollars like they did the second time and you have to pay 33 dollars for parking as well.

I've now stayed at the Moxy three times, all related to trips for my son, who is a freshman at Vanderbilt. I love it. It's not the most luxurious hotel, and the hallways are a bit dark for my taste. But the location is fantastic and the lobby is such a fun place to hang out with my family. Location: it's the closest hotel to Vandy's freshman dorms (a 5-7 min walk to Sutherland House) and it's the only Vandy-area hotel that feels like it's in a neighborhood, about a 1 minute walk to Pancake Pantry (where I take my son on every visit), Hopdoddy Burger Bar, and several other restaurants/coffee shops. Vibe: No other hotel has such a chill "hang-out" vibe like the Moxy. On every trip, I've spent at least a couple hours playing pool, darts, and mini-curling with my son and family. The rooms are clean and comfortable, too. Only minor complaint in 3 visits was that one of the two elevators was out of service on most recent trip.

Staff were kind and hospitable.

Nothing. I will stay again.

Location, games in lobby

Couch in 501 was filthy, mattresses uncomfortable, weird room setup, remotes did not work for tv in one room, no lamp in bedroom, one outlet did not work

I left 2 credit cards in my room (there was no safe) and later got fraudulent charges on both of them.