The Harpeth Franklin Downtown, Curio Collection by Hilton

Stayed here on a holiday shopping trip to the area. Franklin is such a charming town and has such great food and shopping. The Harpeth Hotel is beyond luxurious. Well appointed, with that warm Southern-polish vibe that makes you feel like you've wandered into someone's impeccably designed home instead of a hotel. Our room was oversized, spotless, and honestly one of the most comfortable I've stayed in. The staff couldn't have been kinder. Eager to help at every turn. GM Justin was also great. Everyone I interacted with was genuinely welcoming and seemed to really take pride in the property. Perfect location, beautiful property, great service - can't recommend it enough. I'll absolutely be back next time I'm in Franklin.

Our team recently used The Harpeth as our home base while hosting a large executive event at nearby Southall, and the support we received from the staff truly made all the difference. We encountered a few early challenges with our room block, but the front desk team immediately stepped in with so much care and patience. Autumn, especially, went above and beyond — she sat with my colleague and I for well over an hour, walking through every confirmation number and making sure each member of our group was fully taken care of. Her kindness, thoroughness, and genuine desire to help made a world of difference and really set the tone for the rest of our stay. Throughout the week, we continued to experience that same exceptional level of hospitality. The valet team, especially Benjamin and Timothy, recognized our team instantly each day, helped us with parking, and were incredibly generous with their time as we loaded and unloaded boxes for our event. The sales team, Kimberly and Mollie, handled an unexpected influx of packages with such grace, and Natalee and Susan at the front desk were consistently warm and helpful anytime we needed something. And Jason from the food and beverage team even jumped in to help us track down some missing boxes. While our week was centered around a major event, the Harpeth team made all the behind-the-scenes logistics feel so much easier and lighter. We’re genuinely grateful for the care, responsiveness, and above-and-beyond effort from so many people — with a very special appreciation for Autumn, whose support truly anchored the entire experience.

I cannot say enough wonderful things about our experience. Especially thanks to Autumn at the front desk. She truly went above and beyond for us. From the moment we arrived, Autumn’s professionalism, attention to detail, and calm, kind spirit made all the difference. We had a few unexpected challenges with our event logistics, and she stepped in without hesitation to help problem-solve. Her quick thinking and genuine dedication quite literally saved our event. It’s rare to find someone who not only provides excellent service but clearly cares about the guests and their success. Autumn is that person, and the hotel is incredibly lucky to have her. Thank you, Autumn!

We are so grateful to Autumn W. Who took amazing care of us during our Harpeth stay. She went above and beyond, ensuring we were completely comfortable and had every amenity at our disposal. She provided us with an upgraded room, champagne, chocolate, and a hand written card for our anniversary celebration. We had such a wonderful stay we are considering this a wedding block location in 2027. The hotel is beautiful and thoughtfully curated, in an excellent location and luxe in every sense. Thank you to Autumn for making our stay magical. Make sure you ask to work with her when choosing the Harpeth in downtown Franklin. ❤️

Appearance and location

Bar and kitchen closed way too early.

What an amazing experience from the moment we pulled up. The ambiance is incredible, check-in smooth and pleasant. The rooms are beautiful and very spacious. Our dinner at 1799 was delicious and the service was top notch. The recommendations from Serena were spot on and our server Jeff was very engaging. We can’t wait to come back. In fact we stayed on Sunday before driving to see friends and decided to spend our last night In Tennessee back at The Harpeth Downtown Franklin Curio Hilton spoke nice we enjoyed our stay so much.

This is one of the best hotel stays I’ve ever had! From the room, the food, ease of use, and especially the staff!! Sarena (the manager) personally meet w us at our table. She made sure all of our needs were met. Our server, Jeff, was outstanding!! The total experience was 5 star. Thank you so much for making the end of our vacation perfect!!

The Hotel was beautiful and the rooms were even better. We had a small problem and Lauren with Guest Services took care of the problem the first night and it was great. Way to go Lauren! We loved the hotel, the staff, everything. Right in downtown Franklin and we will certainly go back.

We had a great experience with Serena the restaurant manager, Dan the bourbon host on Wednesday evening and really everyone in the hotel. They all were extremely helpful and friendly! We travel a lot and this place hits on many levels. Our room was super clean and spacious, we loved that you could walk down the hall and get sparkling water and ice. It was also nice that we had a complimentary nespresso machine with our favorite coffee!!