Amaryllis Hotel Blantyre

The breakfast has little variety of food.

Staff, location

I stayed at this hotel last year and was very satisfied, but unfortunately, this time the experience was disappointing, especially considering the high price. The quality of service has significantly declined. Breakfast was particularly poor. Very limited selection, mostly local dishes, and missing basic items like cheese. There was no espresso coffee, and the fruit selection was weak. Even the pineapple, which is usually fresh and sweet in African hotels, was unripe and hard. Housekeeping was also an issue. Every day after my room was cleaned, there were no towels, and I had to wait for hours to receive them. Despite asking several times, the same problem repeated daily. It's difficult to understand how cleaning staff can leave a room without towels. Unfortunately, this is still probably the best hotel in Blantyre, which makes the situation even more disappointing. I hope they take steps to improve, as the potential is there.

I absolutely love everything about Amaryllis hotel

Nothing

Beautiful well appointed rooms in a very safe location right in the heart of downtown.

The service at the restaurant Zaffron is excruciatingly slow. It took an hour and half for our food to arrive. Food was not very good. They seem to have no butter. At dinner they served bread rolls but when asked for butter said there is none. Same story for breakfast. There was also a very noisy karaoke party that went on till late at night. The previous night they had hammering/construction going on.

Friendly and helpful staff

If you want a glass of wine/beer with your food, the staff must run down to ground floor, to a bar, and buy that separately, and pay for it separately.

Breakfast was really good, with multiple options of hot and cold options. Food at the indoor restaurant was really good as well. Location was also great. Staff were very friendly and tried to be helpful and accommodate various requests.

Hotel shuttle did not pick me up from the airport ... I had to get a cab. Served coffee was not as good as ordered coffee, so I opted to order coffee (no extra cost) with my breakfast everyday. Cleaners could be a little noisy in the morning, talking to each other in the corridors.

cleanliness, good food, quality room

nothing