Rodeway Inn & Suites Ontario

The room was unbearably cramped, poorly arranged, no place for luggage and not designed well. The mirrors are below 5', and Pauline--the girl at the front desk refused to tell me what my total charge was and would not give me a receipt I asked for. Would never stay here again.

Room was so small that 2 people couldn't walk in room at same time. No room for luggage. Bathroom was tiny. Shower felt like a coffin. No closet. No coffee pot. Had to walk outside into the adjoining hotel to take part in continental breakfast

Pleasant. Good breakfast, huge pool. Nice desk receptionist.

My reservation from Booking.com was never sent to the Ontario Oregon Rodeway Inn, I made three attempts to confirm my reservation through the front desk at this hotel. Every time I was told by different employees, they had not received a reservation for me from Booking. com. I spoke to Customer service for Booking.com in the Netherlands which promised help, yet they were not able to send the hotel my reservation information including my confirmation information and Pin.

Curtains too long making them really dirty, although you could tell the bedding was washed and clean it as also riddled with stains that probably won’t come out. Floor wasn’t vacuumed, sink was a little dirty there were holes in the wall from paintings that didn’t exist anymore the hvac was pointed straight at the desk blocking the air to move freely. The room had a funk in the air. The fridge wasn’t as clean as it could be. Toilet and shower were clean and there were new toiletries, the toilet paper and towels were folded nicely and the towels were clean but I was grossed out enough by the rest of the room that I decided to sleep on top of the bedding (I had my own pillow and a spare blanket in my car from camping the days before) … I ended up not using the shower, I just wanted out when I woke up. I did book it the day of, checked in at 1am, it was cheap and there was breakfast included which was nice. The desk people were friendly and helpful. Honestly, the amount of effort to make this a place I would come back to time and time again is not a lot. Good location right off the highway, breakfast, little doggie area with poop bags, pool and it’s super affordable. The cleaning staff could probably use a raise and shown some appreciation so that they care enough to spend a couple more minutes in the room making sure that the appreciation they feel is transferred to the guest.

location

It was clean and adequate.

I liked the room i was provided.

Nice