Casa Cavassa Centro Histórico Cusco

L'emplacement de cet hôtel est parfait, proche du centre. Le personnel est très aimable et la chambre était très spacieuse. On peut laisser notre sac chez eux pendant le trek des incas.

Malgré le chauffage d'appoint, il faisait très froid dans la chambre si on ne le faisait pas tourner (mais il fait un énorme bruit, pas possible de dormir avec). Nous avons logé en juillet (hiver ici).

The location is great, close to central plaza with lots to do within walking distance. The front desk staff is very friendly and helpful. The rooms are quaint with lots of character.

The shower water didn’t get hot until the last of the three nights we stayed there, staff said the hot water heater was broken and would be fixed by tomorrow but never happened until two nights later. We are not fluent in Spanish and our friend who came to get us from the hotel kindly asked the staff about the water issue in fluent Spanish to ensure good communication, this set off the manager, who I assume took offense to someone not staying there asking on behalf of her friends who were staying about the stay issues. She started to yell at my friend and escort her out of the premises. VERY, VERY rude of her. Also… there are cats roaming the hotel. For me, this wasn’t an issue I love cats. But for my friends, they didn’t like the fact that every morning and just about every time you opened your door the cats would run into the room and would hide under the chair until you asked the hotel staff to get them back. If someone is severely allergic to cats, DO NOT STAY HERE. They would also wrap up breakfast early when they state that it’s from 6-9am, but show up at 8 and it’s all put up. Another issue with our room was the lock, the lock “worked” per se, but if you pushed the double doors the came right open despite it being “locked”. The only way to ensure the doors were properly locked were if you latched it from the inside, which is good if you’re in the room or just use one door but if it came undone or someone didn’t latch it, anyone could get into the room while you are gone.

L'accueil, la gentillesse de tous les membres du personnel, l'emplacement de l'établissement qui est à moins de 5mn à pieds de la place des armes. Nous avons séjournés deux fois dans cet hôtel lors de notre périple et si c'était à refaire je ne prendrais pas la peine de chercher un nouvel établissement, nous y retournerions. Un grand merci à toute l'équipe

Todo excelente

Everything. Margarita was amazing and so helpful, she took all the stress out of the stay and nothing has been too hard. The location is spot on, close to the centre square, and has an old world charm to it.

Nothing, it was as close to the perfect experience as you could want.

The staff were excellent, very sweet people who made life very easy the whole duration of our stay. They accommodated to all of our needs and made us feel very welcome

It can be loud outside for the majority of the night and early in the morning due to traffic.