Coco Reef Resort and Spa

I have stayed many times at this resort every time it was great but this stay was unsatisfactory the room was dark poor lighting roach on the floor the room was not clean properly

The service was excellent the hotel was well kept. Clean and peaceful. Highly recommended. The Dinner was however a bit disappointing. But breakfast was excellent.

Could use some modernization.

Private beach available for personnel staying at the hotel. Nice swimming pool, lovely garden.

Checkout delayed, room appallingly ran down, shockingly overpriced. Absolutely would not recoomend.

hi, first of all the daily rates were very high compare to other hotels, and I was expecting a much more renovated hotel I visited like 8 yrs ago.My biggest issue was, we had gotten 3 rooms and when we were checking out, they told us a room key was missing. We were never told that any lost keys will have an additional cost. This is the 1st time we ever have to pay for a room key which i find is ridiculous. The hotel is very old, ac unit cannot was small and could not have the room cold, the breakfast was limited especially with fruits. Would not recommend anyone to go there. Pretty hotel from outside but old and run down from inside. Wifi is only in lobby, and in lobby no ac.

Good resort, a bit dated in terms of decor. I like the private beach and water activities. The food was a letdown. I’ll give breakfast a 5/10 and lunch and dinner 3/10… decided to eat out for the rest of the stay

Arrived at the hotel and though I paid for the booking with Expedia on August 8th the Hotel had no record of our stay from 26th August and the only option was to pay again or find alternative accommodation. This was after waiting over an hour for a room while the hotel chased what happened with Expedia. Still out of pocket.

The grounds were pristine and beautifully kept by the gardeners -worthy of an award. The staff were very helpful, very polite and welcoming. The rooms were rundown and grimy, and the food in the restaurant was poor. Trumites or woodworms were eating the tables. The one I ate at on the only night I ate in the restaurant was crumbling away under the tablecloth, and the grime on the restaurant chairs was disgusting. I don't want to blame the staff for any of the poor conditions because I suspect there has been no real investment in the place in years. All-in-all, it was grossly overpriced, a disssapointing experience and I would never stay there again.

This place is beautiful but that’s it The bedding and linen I feels like 100 yrs old and never washed There are cockroaches in every room The staff is the absolute worst they are so unprofessional