Coco Reef Resort and Spa

Can an hotel be awarded minus stars? If it could, i would make the Coco Reef Resort a minus -4 star hotel. Coco Reef Resort is an, at best +2 star hotel masquerading as a 4+star hotel. The only thing going for this place is the view/location. The whole hotel is tired and listless. The staff, many, surly and unengaging. Only one or two of the staff could be called friendly. Paintings of ladies with large eyes all over the premises, particularly the one in our room, very off putting and weird. What's wrong with a local nature scene? The room, certainly tired and basic. Luckily we got a bar of soap and a couple towels. Shower, an embarassment. Most of the water leaked into drain, weak flow and tepid water. Noisy fridge, no mini bar. No milk to accompany the kettle and teabags. The grounds maintenance is done in dribs and drabs, so the 'relaxing' holiday is puncuated with the sound of strimmers and leaf blowers at any given time of day and every day. My dish, at the only dinner we had, was not fit to be served to the paying public. A 5 year old made my seafood penne but forgot the seafood apart from a dried up scallop and two mussles that probably died of old age and had the rubbery texture to prove it. I was both hungry and pissed off at the same time. Late checkout expensive at $US for 6 hours. Bit rich as hotel was almost empty.🙄 Everything in this hotel is expensive when quality is compared to price. Nothing is value for money. Owners clearly do not visit

The private beach makes your stay here perfect. Great options for vegetarians at the restaurant.

Can't complain at all. Food was exceptional and tasty. There was free snorkeling amd kayaking among other activities at the resort. Staff was amazing. Hotel was clean and conveniently located near all fast food places and walking distance to the airport. Would definitely recommend!

The altough well kept, upgrading the property will make it marvelous.

Ok for 1 night but a tired property with staff that seemed disinterested. Very strange. Lovely grounds and location though. Needs an overhaul and will be beautiful. AC was warm. Breakfast was very good. It each and every member of staff were disengaged from human interaction. Very odd- May need more customer support training?

The ambience was fantaastic.

Firstly they didn’t have our Expedia booking which made the check in process very difficult. Rooms were outdated and bedding didn’t look fresh. Bathroom was awful, taps were corroded and floors were dirty. There was no wifi in the rooms ! Only in the lobby. The tv in the room was also broken ! And so was the hairdryer on the last day. This was very irritating as kids were stuck in room without entertainment. Generally, we got the sense that there has been little investment into the hotel which is very evident as soon as you arrive.

This was a nice resort and a great vacation. The area is very walkable and safe, and the hotel is right on the beach. Out of all the options in Tobago, of which we drove around and saw most, this is the hotel we would stay at again. Thank you to the kind staff. If I could suggest anything, it would be to improve the on resort lunch and dinner offerings. Breakfast was great. Lunch/Dinner food is good, but they know it is overpriced

Didn't like the enclosed sea bed, mushy and morsy. Didn't like maintainance condition of the lawn tennis facility and bushy access path. Didn't like wanting to use beach volley ball facility but no balls available on whole premises to be used.

Great location, lovely beach, beautiful view of the sea. Friendly staff, always willing to help.