Yotau All Suites Hotel

My issue was because the property inside the room was old needs a lot maintenance I found a underwear en the cabinet in the bathroom

Struttura vecchia che necessita di rinnovamento. Aria condizionata poco efficace e con splits vecchi.

I like everything

Do not stay here! It was so bad i couldn’t make it past two out of the seven non-refundable nights. I booked a week in July 2022 through our RCI Timeshare; who typically uphold standards of cleanliness and functionality of it resorts. I have been traveling internationally since I was a toddler, and being Latin American descendent I understand and experienced vintage, rustic and even old hotels. But Yotau is not just old and outdated; which I’d be ok with. The carpets were so dirty, I had black feet within 10 minutes of walking barefoot. The sofas smelled bad, had wires sticking out, stains and holes. The mattress sunk in and horribly uncomfortable. The lamps, outlets and overall wiring barely worked. The two wall mounted A/C units never cooled; Santa Cruz is super hot and humid even in their “winter”. The shower knobs or handles didn’t work properly; and once on the water was on it took a long time to start dribbling. The kitchen cabinets were falling apart, everything smelled, internet wifi is a joke. Everywhere and every corner of this hotel was a scene from a low budget 1994 horror movie as nothing has been updated since it opened.

2部屋予約、利用したが、一つはシャワーで熱いお湯が出たが、もう一部屋はほぼ水しか出なかった。　部屋の設備の状況がしっかりと確認されていない。

My daughter had to stay at Yotau for a week due to the quarantine; she made payment in advance, but did not manage to travel for objective reasons. It's been 12 days since, and the hotel has not reimbursed the money yet. I have called 4 times, and the only answer I get is "I don't know, I'm just a simple receptionist". The accountability personnel never seems to work. Horrible service. They just scammed us.

It was clean and the restaurant had really good food

The hotel is located on main avenue - San Martin. The rooms are big enough and the mattresses are fine. The rooms needs a total renovation. The swimming pool is quite good and clean. The restaurant at the hotel needs a revamp of its menu to suit all kinds of taste buds.

Old rooms, loud and noisy! Guest can make party until 4 am in the morning and the hotel is not doing anything to stop it! Never again! Don‘t book that place if you are looking for a quiet and relaxing place!

Overall my stay in this Hotel was great, except the cleanliness of the room, next time I'll bring my own towels, because the towels were falling apart, very yellow and stinky. Disgusting. Other that that I had a great time.