Rhenia Mykonos

I booked this hotel for three nights, $1500 on behalf of my girlfriend who was flying in from Barcelona at 4am. When she missed her flight and wasn’t able to reach me (as I was sleeping), she tried contacting the hotel to let them know. The next day I contacted them via email to see what their policy would be as I only needed one nights stay vs three but stated they were completely non-refundable. As I still required the room (I was checking-out of another place and needed a room on that third nights stay) and was being charged the full $1500, I let the hotel know I still required the room for one night. However the hotel refused saying my booking was deemed a “no-show” and to take this up with hotel.com. When I contacted hotels.com, all they did was contact the hotel to see if they would refund me partially or provide me with a room for the one night. The Hotel denied the hotel.com agent’s request so the agent recommended I give them a call directly for the one night’s stay, so that’s what I did... I spoke with the front desk agent and then the hotel manager. The treatment I received was appalling and completely unacceptable. The hotel manager screamed the entire duration while calling me a liar but wouldn’t let me speak or explain anything on my end. It was so bad that my friend started recording the conversation out of disbelief. As someone with a background in HR and hospitality, I highly recommend the owners invest in corporate ethics and customer service training.

The staff is incredible, the facility is beautiful, and the location is prime (close to ferry, bus, beach, and some restaurants). Thank you to the staff for such an amazing couple of days. I will definitely be back!

The staff was so hospitable and friendly. Incredibly helpful and kind. Facilities were clean and premise beautiful. Stunning views. I will be recommending to everyone i know!

Wi-Fi was great which was awesome as I was working remotely for some of my stay. Location was perfect - super close to the sea bus and road bus. Wonderful, friendly service. Great breakfast.

The owners are on premises most of the time. They’re from Mykonos and his family has been in the business since the 1920s. They have his family heirlooms are on display. They were very helpful in deciding where to visit in Athens

Rhenia was excellent. The staff were kind, helpful and very attentive. I appreciated their kindness as I was travelling solo. Traveling alone can be intimidating for solo travellers, but they made me feel right at home. The views from my bungalow were incredible -and so picturesque. I will definitely consider returning some day. Thank you for your great hospitality! Efcharisto

Great location and set-up. Friendly staff. Beautiful views, great breakfast and service attitude. Sad to be leaving! Very close to the new port and walking distance to Mykonos town. Walking distance to the bus, plenty of markets and rental places around. Also, easy access to St Stefanos beach. Thank You!

Excellent location and hotel. Clean friendly staff, great breakfast. It's near seaport that connects you to other islands.. seabus is 5 min walking distance, the best and cheapest way to get to the main town.. Highly recommend

The Florentinos family who own and manage the property they go beyond customer service to make sure you have a nice vacation. The property Is very well located; within walking distance from the new port where you can take the "Sea Bus" to the Old Port.and within walking distance from Stefano's Beach. We definitely be back to the same property.

We love the Rhenia Hotel. Andreas and Alexandra, owners of this family-run hotel, could not be more welcoming. The location is just across the street from the new port. Cross the street and head up the hill, but they will pick you up at the port. From that point you can take the sea bus (water taxi) to the old port where much of the shopping and restaurants are located for only 2 euros. The boat ride is a beautiful relaxing trip on the water for 5 minutes or so. And we loved staying in the more quiet area at the Rhenia away from the crowds while still being able to get to that area quickly and easily. You can also walk there in about 15 minutes or to a really nice beach the opposite direction. We found the Rhenia by accident years ago, just stayed there for the third time and will definitely return. A must-stay hotel on your trip to Mykonos.