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6.8 / 10 Guest Rating

Castaways Resort and Suites

42629 East Mall Drive, Freeport, Grand Bahama, Freeport, BS

Castaways Resort and Suites - main view

About the Property

Escape to the charming Castaways Resort and Suites, where paradise meets comfort in the heart of Freeport!

Recreational Bliss
Unwind at our sparkling outdoor pool or break a sweat in our fully-equipped fitness center. For added convenience, enjoy tour/ticket assistance and an area shuttle service to explore nearby attractions.

Culinary Delights
Savor culinary delights at our family-friendly restaurant, featuring a bar/lounge and stunning garden views. Our complimentary reception invites you to mingle with fellow guests, while room service provides the option to indulge in your meals in the comfort of your room.

Comfort and Connectivity
Experience the comfort of our 118 air-conditioned rooms, complete with private balconies, refrigerators, and complimentary Wi-Fi. Each room is designed for relaxation with modern entertainment and essential toiletries at hand.

Rediscover relaxation and book your stay at Castaways Resort and Suites today!

Facilities & Amenities

Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Elevator
Fitness facilities
Conference space

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.At check-in, guests must provide a record of full COVID-19 vaccination.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room 1 King Bed - Photo 1
King Room 1 King Bed - Photo 2
King Room 1 King Bed - Photo 3
King Room 1 King Bed - Photo 4
King Room 1 King Bed - Photo 5
1/5

King Room 1 King Bed

1 King Bed291-sq-foot room, balcony with garden views Internet - Free WiFi Entertainment - Cable channels Food & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - Bed sheets not availableNon-Smoking

27 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningRefrigeratorDesk

1 King Bed Nonsmoking

Non-refundable
Room Only
20% OFF$106.8

$85.44

Includes taxes & fees
Standard Room 2 Double Beds - Photo 1
Standard Room 2 Double Beds - Photo 2
Standard Room 2 Double Beds - Photo 3
Standard Room 2 Double Beds - Photo 4
Standard Room 2 Double Beds - Photo 5
1/5

Standard Room 2 Double Beds

2 Double Beds291-sq-foot room, balcony with pool views Internet - Free WiFi Entertainment - Cable channels Food & Drink - Refrigerator, coffee/tea maker, and room serviceSleep - Blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - Bed sheets not availableNon-Smoking

27 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningRefrigeratorDesk

2 Double Beds Nonsmoking

Non-refundable
Room Only
20% OFF$95.93

$76.74

Includes taxes & fees

Guest Reviews

6.8
Good141 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the great staff.

Categories

Cleanliness4.8
Service7.8
Location8.8
Room Quality5.8
Amenities5.8
Value for Money5.8
Food and Beverage7.8
Overall Experience7.6

Select topics to read reviews

W
Walesia
Verified booking
partner
Standard Room
Stayed in Sep 5, 2025

"Good"

6.0

I didn't like the fact that I was not told ahead of check in, not even at check in thzt the pool was down

Helpful?
S
SherlenebsBS
Verified booking
solo_traveller
Standard Room
Stayed in Sep 4, 2025

"Not what I expected"

3.0

Ants was in the bed termite coming out the head board towels has holes AC wasn't cooling and roaches was in the bathroom and the construction on the hotel made so much noise and the blankets on the bed are to Small the room need microwave and my keys keep defaulting

The front dest clerk's was friendly

Helpful?
R
RashadbsBS
Verified booking
solo_traveller
Standard Room
Stayed in Sep 2, 2025

"Good"

4.0
Helpful?
K
KAREEM
Verified booking
Standard Room
Stayed in Sep 1, 2025

"Exceptional"

10.0

Overall the resort is really nice clean and comfortable friendly staff

Helpful?
K
KnowlesbsBS
Verified booking
couple
Standard Room
Stayed in Aug 29, 2025

"Other than the roach It was a good night"

6.0

I saw a roach in my room in the bed infact It was a fast medium 1 I couldn't catch it. I was scared to go to sleep

Helpful?
J
John kaneusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 24, 2025

"Excellent"

8.0

Very friendly staff.

It's an older hotel. It's clean and comfortable, but it's beginning to look like the room and bathroom will be needing some renovations soon.

Helpful?
R
Ranford A
Verified booking
Standard Room
Stayed in Aug 17, 2025

"Good"

6.0

Run down property

Helpful?
M
MARIO
Verified booking
Standard Room
Stayed in Aug 17, 2025

"Good"

6.0

Regular, brown water, shower faucett damaged

Helpful?
A
alexandre
Verified booking
Standard Room
Stayed in Aug 15, 2025

"Good"

2.0

The TV is not working. The AC is a window unit, very loud and blowing right on you. Not possible to sleep. The pool is not clean, water is green and murky. Faucets are very old and rusty. Door is rotten on the bottom, looks like abandoned house. The safe has no lock. Cleaning lady left her bucket and other stuff in my room for hours. Towels are tiny and rough. The price of $100 per night is not realistic. $20 at best.

Helpful?
P
Philip
Verified booking
Standard Room
Stayed in Aug 13, 2025

"Misrepresented "

6.0

Taxes was added at the front desk...pool was a lil green and it was a big issue with checkout time posted on your site and what it actually is....and the AC unit was to small to Kool the room

Helpful?