Peermont Walmont at the Grand Palm, Gaborone

The staff

Food was awful and the whole building smelt of mould.. there was evidence in the spa that they had had a very bad flood issue from broken pipes. The bathroom had mould and the towels seemed damp. The carpet had hair and was dirty ... the food was terrible.. and over priced...

Fairly good quality breakfast. Had to keep asking for water jugs to be filled ! .. and no one wanted to take responsibility

First of all it’s a 5 star hotel. That comes with responsibilities…The boom gate is broken. . Anyone can drive in or walk in. we had to load and push our luggage to and fro the room. The carpet in the passage had an off smell. Same in the room,we had to buy a candle to ward off the smell. The walls were unclean and clearly not painted for a while. The curtains covering the passage windows appeared tired and out of place. ..made the passage too dark!ONCE IN THE ROOM AND THE OFFISH SMELL WAS TAKEN CARE OF…COMFORT AND CLEANLINESS WAS OF SCALE 8/10.We walked around the neighborhood lots and turning left into Bethel Road was a pathway full of sewerage .Untidy. Turning left into Bethel Road is a bushy grassland that ran along the hotel boundary and should really be trimmed regularly and appropriately. MY BIGGEST ANNOYANCE WAS NOT BEING FOREWARNED OF OCCASIONAL ELECTRICAL BLACKOUTS. THIS SHOULD BE PASTED ALL OVER THE HOTEL AND STAFF SHOULD LET US KNOW. AS IT HAPPENED LIGHTS WENT OUT ,AND FOR HOURS WE WERE IN THE DARK..WITH SCREAMING KIDS NEXT DOOR.COMMUNICATIONS FROM THE HOTEL ? NO!IS THERE A GENERATOR TO KICK IN??NO!!IF THERE IS A GENERATOR DOES IT GET TESTED REGULARLY?? I DOUBT…So when I left .. the only thing I’d go back for is just the breakfast !The hotel itself struck me as a HIGHLY NEGLECTED hotel in DIRE NEED OF LOVE .. ..ATTENTION..AND MONEY

We did not have electricity for more than an hour.

Amazing place and very friendly people

The hotel was absolutely fine, the room was comfortable. I think the breakfast for an extra person could be a little cheaper, but overall everything was good. A nice place to stay.