Hotel Metro, Autograph Collection

Very spacious and modern rooms

Windows view on the parking lot from one side

The room is spacious

The view of the parking ramp and alley lack of parking also my quoted price was not what I paid

We like the TIKI Bar on the roof. The room was nice. The couch was was uncomfortable and basically useless to sit in.

I left my polar fleece jacket in the closet. We checked out at 1100 am. I called the the front desk when we got home to report that I had left my jacket - about 500 pm. Front Desk transferred me to Housekeeping. I left a message. No one called me back. I called the next day and asked about my jacket. No answer. I called a 3rd time and ask to speak to a manager. Manager was not there, but was supposed to call me back. Guess what - no one called me back. So basically, housekeeping stoled my jacket and the front desk, manager, etc. didnt bother to call me back, offer an explanation, or offer some type of compensation. I will never stay at your hotel again

The room was incredible.

Staff was helpful

Heat went out we had to be moved to a different floor and room next morning the heat and hot water stop working.

The place was clean and rooms were nice and big.

Check in time is listed wrong so we couldn’t check in until after 4.

Huge nice room