Graycliff Hotel And Restaurant

One of worse lunch meals we have ever had! We ordered the beef kabobs done medium well. It came to us almost raw. Overpriced and we were very disappointed after thinking we were going to have a 5 star meal. We would never recommend this hotel restaurant. From 1 to 10 rating, we give it a 3. Don’t waste your money.

Many of the rooms appear to be out of service. Bellman moved steel barricades showing us to the room. My wife really wanted to leave but since our stay was only 1 night before moving to Baha Mar we stayed. Baha Mar is a beautiful resort and I would recommend staying here in Nassau.

Nothing.

This hotel is a scam. Old, dirty, dilapidated bathrooms, little and cold water in the shower. The staff is not up to par. a hotel that isn't even worth a two star if they sell it as a 5. Smelly and noisy air conditioning, humid rooms. Sewage smell from the drains. Noises coming from the street. Money thrown away. Breakfast an hour later than scheduled.

A historic hotel wit historic deferred maintenance. Looks like half the rooms and common areas are out of service. Eat here but do not stay here. It is a 2-3* facility.

The staff were super friendly and the location was fabulous.

Great location if you want to do shopping in Nassau. A few blocks to downtown. The grounds are well established n beautiful. Service was excellent.

Location is what we needed so excellent Breakfast was fine

Attention to room supplies of water and bathrooms soap and coat hangar supplies

excellent location, great bar, beautiful gardens

In busy, touristy, sometimes even artificial Nassau, this is the oasis you are looking for. I can't put my finger on it, but none of the photos, not even professional ones, pay this place justice. They tend to come out "granny-style". But the house is a gorgeous colonial-style building full of antiques and lovely details. It is like travelling back in time, in a good way. The huge, lush garden with the pool (yep, that pool with the blue, painted bottom) makes you forget the crowded, souvenir shops and the dusty roads in a second.

I needed to get some work done, but the wifi wasn't great in our cottage in the garden. It is a good excuse to not work, but I have to pay the bills somehow....

The restaurant service was insanely slow and they got a lot wrong, but the wine list was awesome. Cool New Year's Eve party.

In my many years on booking.com I've never had such a disappointing experience with a hotel. I was so excited to go here and crestfallen to find they are falsely advertised. The room we were assigned was awful, not with a garden or pool view as booking.com promised, and instead down the busy street (with no sidewalk) above a noisy tourist shop. Toilet didn't work. Housekeeping didn't replace any water or coffee. On the first night, an absolutely gigantic rat ran past me on the stone stairs to my room. That moment just summed it all up for me. First time paying 5 star prices and getting dive bar experience. In short, this was not a 5 star hotel or experience and customer service was poor to nonexistent.