Graycliff Hotel And Restaurant

Don't waste your time and money visiting this terrible excuse for a hotel. We have visited the Bahamas several times in the past 4 years. We were looking for something different to do, and after reading online reviews we chose a visit to this hotel. Arrived after an expensive taxi ride, to be told there were no staff to serve us. This was a Tuesday afternoon, well after lunch time, and the temperatures were dropping off, so no reason to close up facilities due to the heat. The 'reception' guy was a mature fellow, and half asleep, telling me that no staff could be available to serve us. This is meant to be a 'go to' venue for tourists and boasts great service and a unique experience. Yes it was unique, in so much as it was one of the worst experiences I have ever had in a hotel, especially one that is supposed to offer great service!!! I would not recommend a visit, not just because of my experience, but the website is terrible, and clearly the place cannot be bothered to 'go the extra mile' for paying customers. The place looked and smelled old! Don't waste your money visiting here.

The hotel has its history but is ‘tired’. The pool garden and area is very picturesque

Our room was unclean (dust, stains, not working lights), towels were worn out (with threads sticking out). I have to admit that we complained about this and were provided an upgrade. However, the premises and rooms are clear old

Classy Inn of antiquity.

True to it’s history and values

Nothing all good

Just fabulous.

Everyone is so friendly and helpful! The restaurant is fantastic and the wine cellar is amazing. It is the perfect experience for a romantic, grown-up vacation (away from the busyness of families with kids at the resorts you'll find in Nassau). They have live music in the lounge every night and offer lots of experiences (cigar rolling, wine tasting, yoga) and the pool/garden area is one of a kind! Absolutely gorgepus , quiet and private! It was definitely pricey, but worth every dollar for the kind of experience one can create if traveling solo or with your significant other.

It's pricey!! Depends what suite you get, but most do hold their old Victorian feel so be warned there's a lot of "antique everything", like the lamps and wall art. Also, besides dinner and the music in the lounge, the area shuts down pretty early, so if you're looking for late night fun you'll have to make your way to some resort properties (Bahamar, Atlantis, etc).

Location for downtown, historical building, warm and welcoming (mostly!) staff

Badly maintained grounds and building Dirty pool Expensive, average quality food Our room was in a separate building down the street with no pedestrian walkway between the two and no pedestrian public walkway on the road. Parked vehicles meant you had to walk down the middle of a busy narrow road, honked at by vehicles, in pool clothes when went to use the pool. The entire ground floor, every room except the cigar room, had been turned into restaurant spaces. At least 4 large rooms. So there was no bar, nowhere to relax apart from your room. The welcome cocktails I’d arranged for my partners birthday had been forgotten. The security alarm for our building, the siren by our room, went off at 1am for 20 minutes. No one acknowledged this the next day. No toilets anywhere near the pool. Our room: small toiletries were unsealed and used by a previous guest. The coffee machine still had the remains of the previous guests pods, which had not been replaced (2 of us, 1 caffeinated coffee pod), frayed towels.

Everything.

Lack of WiFi in our cottage.

Sensational stay!! Thank you Graycliff❤️🙏

We really enjoyed this hotel. Is a really interesting building right in the middle of Nassau, very charming, we loved our room, which was very big, altogether a big plus and a big thumbs up.