The Carlton Park Hotel

One positive - Room was clean, No hot water - needed to run tap for at least 20 minutes! Vibration Noise in room from 1:00am to 8:00am (bit like a pump) Electrics need attention -light switches in particular. TV not working.

the room had a smell like old appliances smell, the wall in the bath tub were not cleaned and I had no hot water in the middle of the night around 1am as I wanted to shower after a long wedding day. Overall stay was okay

The staff are friendly and helpful the hitel is just abit run down and i had a spring hanging out the mattress.

Very dated property. Cleanliness is a major issue with stains and mould all over. But the price was cheap, so that’s probably why. Better to get another place to stay at unless you need a cheap place to stay for the night for any events in Sheffield.

Overall very good value. The room was clean, however there was no toilet roll, the toilet had dirty marks in the water part of the toilet. There was a big wheelie bin sitting in the disabled parking when I arrived which meant I needed to park slightly further away. The staff at check-in were helpful but I had messaged the hotel 3 times before I arrived and I never received a response.

Upon arrival the first thing that struck me was how shabby the exterior of the building looked. The doorway we headed to was indeed boarded up! It looked incredibly dated. After entering through a different doorway we were facing the reception where the hotel receptionist took some details and gave us our key. Our room was first floor. Upon entering our twin bedded room the first thing that struck me was the small size, this followed immediately by the smell of cigarettes and what i can only describe as a musty odour. The decor in the room was incredibly dated, the windows were filthy, the furniture was tatty, and the wallpaper looked damp. Not great at all. The bathroom was awful. Mould around the shower head, around the taps, around the bath etc. Looking into the toilet i was greeted with, nasty looking stains. I did my best to not touch the shower curtain at all. On a slight positive the bed linen looked ok. Only one pillow however. The tea making facilities were basic, though one of the cups were dirty. In hindsight i should of demaded another room or full refund following all of the negatives. Some friends joined us for our last day. They were given a room on the ground floor and were only staying for one night. They were greeted by a worse situation than ours! The carpet in places was actually damp, with black mould, one wall in particular was wet, wallpaper peeling. They even had mould on the bed sheets! Trully horrific, i'll never forget this hotel. Disgusti

The whole property was in serious need of refurbishing although the bathroom was clean with a new walk-in shower the bed linen and towels were clean the carpet was dirty breakfast was poor I only had a bowl of cereal and toast the few staff I dealt with were very pleasant it’s a shame it could be a very nice hotel the area in which it is situated is pleasant

Staff were super helpful with every one of our needs and the hotel is great value for the price, would definitely recommend for low cost place to stay

It was amazing with friendly and accommodating staff.

Had the room for 3 days no member of staff ever entered the room to change towels change bed or clean had to ask at reception for toilet rolls first morning came out the room to find 3 ambulance crews in the corridor next to our room there had been an incident next to our room that first night came out the hotel 3 ambulances and 3 police cars and we then had the police sat outside of that room for the next 3 days of our stay no explanation or offer to move by staff concerning and frightening would never return to that hotel