Macdonald Botley Park Hotel & Spa

Nice place , only spent one night as going on a cruise. So didn’t have the opportunity to use the spa facilities. Good breakfast, would stay again.

We went for dinner in the evening. Chad was great at setting up the table and was very attentive. Holly went into the wine cellar for us and managed to find the last bottle of red in the cellar that we ordered!

We enjoyed our stay and would recommend a stay there.

Carpet in bedroom going threadbare and in halls worn to the point of contouring and threadbare in places. Shower controls and fittings were coming off and the screen wasn't that effective at keeping water in the shower. TV remote filthy. Tables in dining room and outside not wiped down properly and dirty. Food of catering pack/boil in the bag quality and mean portions not reflective of the price. Staff in restaurant forgot orders and said they could not change meal bookings- later reception staff told us this wasn't true. No instructions in men's changing room of swimming pool on what to do with used towels despite charge for not returning them, which wasn't explained when they were handed out. The same (probably staff?) car parked in the only disabled bay without a blue badge for the whole time we were there. We were asked to pay for a meal at the bar which we hadn't had and wasn't signed for. Thankfully staff did not insist on payment as it wasn't signed for. Hotel was hard to reach on the phone to cancel a meal booking and they didn't seem to notice when we didn't turn up. Would have been happier if the price reflected the quality.

Good staff but dirty sofas in room, we found an used vape and a pen apart from crumbs and months of dirt in between the sofa cushions. Breakfast was very very basic. Good staff at the pool/spa. Good pool/spa facilities. Shame about the cleanliness and food.

Nothing not to like Great hotel

Do not go if you wanted air conditioning, it did not work. Not a very fancy hotel for Macdonald hotels. Clean and large rooms though.

A really nice hotel set in pleasant surroundings. The room was spacious and the bed comfortable. we had everything wen needed to make our stay enjoyable at this hotel - Thankyou

General facilities were ok. Dinner was significantly under-whelming with poor quality food clearly cooked/prepared in bulk, rather than the expectation of 'cooked-to-order'. Bar under staffed & service was extremly slow. Room was nice, bed was comfy & breakfast was good (despite help yourself buffet style).

Staff clueless and not friendly, room was old and dated, tv didn’t work.