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5.8 / 10 Guest Rating

Russ Hill Hotel

Charlwood, Gatwick, Horley, England, RH6 0EL, Horley, GB

Russ Hill Hotel - main view

About the Property

Dining Options
Indulge in delicious meals at Ruspers Restaurant, the on-site cafe, and the bar/lounge offering a variety of drinks.
Amenities
Enjoy complimentary wireless internet, a cozy fireplace in the lobby, and 24-hour room service.
Convenience and Comfort
Benefit from a 24-hour front desk, luggage storage, and free self parking. Make yourself at home in one of the 190 well-appointed guestrooms.

Take in the views from the garden, explore the nearby attractions, and experience comfort and convenience at Russ Hill Hotel. Choose us for your next stay.

Facilities & Amenities

Fireplace in lobby
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Garden
Luggage storage
Elevator

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room - Photo 1
Double Room - Photo 2
Double Room - Photo 3
Double Room - Photo 4
Double Room - Photo 5
Double Room - Photo 6
Double Room - Photo 7
Double Room - Photo 8
Double Room - Photo 9
1/9

Double Room

1 Double Bed135 sq feet Internet - Free WiFi Entertainment - 42-inch TV with digital channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and heatingAccessibility - Thin carpet in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Limited housekeepingNon-Smoking

13 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerDeskPrivate bathroom

Small Double Room

Non-refundable
Room Only
20% OFF$88.99

$71.19

Includes taxes & fees

Small Double Room

Non-refundable
Breakfast Included
20% OFF$127.65

$102.12

Includes taxes & fees
Twin Room - Photo 1
Twin Room - Photo 2
Twin Room - Photo 3
Twin Room - Photo 4
Twin Room - Photo 5
Twin Room - Photo 6
Twin Room - Photo 7
Twin Room - Photo 8
Twin Room - Photo 9
1/9

Twin Room

2 Twin Beds135 sq feet Internet - Free WiFi Entertainment - 42-inch TV with digital channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and heatingAccessibility - Wheelchair accessibleEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Limited housekeepingNon-Smoking

13 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerDeskPrivate bathroom

Twin Room

Non-refundable
Room Only
20% OFF$97.07

$77.66

Includes taxes & fees

Twin Room

Non-refundable
Breakfast Included
20% OFF$135.75

$108.6

Includes taxes & fees
Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
1/4

Family Room

1 Double Bed and 1 Twin Bed228 sq feet Internet - Free WiFi Entertainment - 42-inch TV with digital channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, desk, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and heatingAccessibility - Thin carpet in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Limited housekeeping, no rollaway/extra beds availableNon-Smoking

21 m2
Sleeps 3
1 Double bed (131-150 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerDeskPrivate bathroom

Family Room (Sleeps 3)

Non-refundable
Room Only
20% OFF$105.16

$84.13

Includes taxes & fees

Family Room (Sleeps 3)

Non-refundable
Breakfast Included
20% OFF$155.08

$124.06

Includes taxes & fees

Guest Reviews

5.8
Good163 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness3.2
Service7.7
Location8.2
Room Quality4.2
Amenities6.2
Value for Money6.6
Food and Beverage5.2
Overall Experience5.2

Select topics to read reviews

A
Aamer
Verified booking
Standard Room
Stayed in Jul 28, 2025

"Less than satisfactory "

4.0

Toilet was unbearable malodorous and stinky. Room condition was acceptable. No lift at the hotel.

Helpful?
H
Haydn
Verified booking
Standard Room
Stayed in Jul 26, 2025

"Good"

4.0

Avoid room 214 in summer!! Impossible to sleep as so hot. Wish we had paid more to go to a different hotel. Such a shame as lovely people and room was spacious.

Helpful?
S
Sa
Verified booking
Standard Room
Stayed in Jul 24, 2025

"Not worth it/ full of spider/ window cannot be ope"

2.0

The room was dirty, they didnt clean it. We found stinky socks and stincky underwear in the room .. Bathroom dirty, no shampoo, the box of shampoo was mouldy and stinky. We ask reception for body shampoo or anything to use they said tgey dont have.. it is like 1 star hotel.. i couldnt sleep because of the heat i couldnt open the window.. I would never go back again.. i could find a chesper and better hotel in that area.. Room full of Spider Smell of the carpet like they didnt change it or coean it for years. I needed 20 minutes to adjust with smell.. was so bad

Helpful?
A
Adriano
Verified booking
Standard Room
Stayed in Jul 18, 2025

"Good"

6.0

Breakfast ended too early

Helpful?
C
Clive
Verified booking
Standard Room
Stayed in Jul 18, 2025

"Excellent"

8.0

We stayed for 2 nights and enjoyed the ambience and the staff were polite and friendly.

Helpful?
S
Steven
Verified booking
Standard Room
Stayed in Jul 15, 2025

"Good enough "

10.0

Perfectly good place for stay over before/after a flight from Gatwick or for contractors.

Helpful?
S
Steven
Verified booking
Standard Room
Stayed in Jul 14, 2025

"Accommodation "

6.0

Room was comfortable although no air conditioning very hot through the night.but they didnt have a remote for the tv and they new it was missing previously Breakfast was nice still hot and fresh

Helpful?
A
Ann
Verified booking
friends
Standard Room
Stayed in Jul 13, 2025

"Good"

4.0

I had a single room as did my friend they were both excessively hot with no fans, there was a unit somewhere close by that kept both of us awake all night - rooms 304 and 306. The staff did get us fans but none of our windows opened. My friends toilet seat was cracked, and she had no TV remote. So sorry would not recommend if a single room was required

Helpful?
M
maribel
Verified booking
Standard Room
Stayed in Jul 10, 2025

"10 stars"

10.0

i wish i could give 10 stars for hospitality and customer service! the place is quaint, has an older feel, not a hilton, but felt like i was at home! quiet, cool with open windows, great bar! and great staff! if there is an issue they will resolve it!

Helpful?
J
Jessica
Verified booking
family_with_children
Standard Room
Stayed in Jul 9, 2025

"Excellent"

8.0

Great location if you have a car from Gatwick

Helpful?
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