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5.8 / 10 Guest Rating

Russ Hill Hotel

Charlwood, Gatwick, Horley, England, RH6 0EL, Horley, GB

Russ Hill Hotel - main view

About the Property

Dining Options
Indulge in delicious meals at Ruspers Restaurant, the on-site cafe, and the bar/lounge offering a variety of drinks.
Amenities
Enjoy complimentary wireless internet, a cozy fireplace in the lobby, and 24-hour room service.
Convenience and Comfort
Benefit from a 24-hour front desk, luggage storage, and free self parking. Make yourself at home in one of the 190 well-appointed guestrooms.

Take in the views from the garden, explore the nearby attractions, and experience comfort and convenience at Russ Hill Hotel. Choose us for your next stay.

Facilities & Amenities

Fireplace in lobby
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Garden
Luggage storage
Elevator

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room - Photo 1
Double Room - Photo 2
Double Room - Photo 3
Double Room - Photo 4
Double Room - Photo 5
Double Room - Photo 6
Double Room - Photo 7
Double Room - Photo 8
Double Room - Photo 9
1/9

Double Room

1 Double Bed135 sq feet Internet - Free WiFi Entertainment - 42-inch TV with digital channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and heatingAccessibility - Thin carpet in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Limited housekeepingNon-Smoking

13 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerDeskPrivate bathroom

Small Double Room

Non-refundable
Room Only
20% OFF$88.91

$71.13

Includes taxes & fees

Small Double Room

Non-refundable
Breakfast Included
20% OFF$127.54

$102.03

Includes taxes & fees
Twin Room - Photo 1
Twin Room - Photo 2
Twin Room - Photo 3
Twin Room - Photo 4
Twin Room - Photo 5
Twin Room - Photo 6
Twin Room - Photo 7
Twin Room - Photo 8
Twin Room - Photo 9
1/9

Twin Room

2 Twin Beds135 sq feet Internet - Free WiFi Entertainment - 42-inch TV with digital channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and heatingAccessibility - Wheelchair accessibleEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Limited housekeepingNon-Smoking

13 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerDeskPrivate bathroom

Twin Room

Non-refundable
Room Only
20% OFF$97

$77.6

Includes taxes & fees

Twin Room

Non-refundable
Breakfast Included
20% OFF$135.64

$108.51

Includes taxes & fees
Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
1/4

Family Room

1 Double Bed and 1 Twin Bed228 sq feet Internet - Free WiFi Entertainment - 42-inch TV with digital channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, desk, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and heatingAccessibility - Thin carpet in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Limited housekeeping, no rollaway/extra beds availableNon-Smoking

21 m2
Sleeps 3
1 Double bed (131-150 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerDeskPrivate bathroom

Family Room (Sleeps 3)

Non-refundable
Room Only
20% OFF$105.08

$84.06

Includes taxes & fees

Family Room (Sleeps 3)

Non-refundable
Breakfast Included
20% OFF$154.95

$123.96

Includes taxes & fees

Guest Reviews

5.8
Good163 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness3.2
Service7.7
Location8.2
Room Quality4.2
Amenities6.2
Value for Money6.6
Food and Beverage5.2
Overall Experience5.2

Select topics to read reviews

R
RON
Verified booking
Standard Room
Stayed in Oct 8, 2024

"Good"

6.0

Bad smells from bathroom water leak from above bathroom cealing all night wetting toilet rolls reported in the morning to reception n0t happy little sleep no mirrors in room no ventilation possible

Helpful?
H
Holly
Verified booking
partner
Standard Room
Stayed in Oct 6, 2024

"Exceptional"

10.0

Stayed here before flying early next day. Our tv wasn’t working and couldn’t get the sound to work then staff came in and sorted it out for us which really helped! Really clean rooms and quick check in

Helpful?
D
Darryl
Verified booking
partner
Standard Room
Stayed in Oct 4, 2024

"Good"

6.0

Russ Hill Hotel is a convenient place to stay if travelling on an early morning flight from Gatwick. A nice bar with a good offering of food. The hotel is in need of a little modernising, however, it’s pleasant and the staff are very friendly and helpful.

Helpful?
N
Nick
Verified booking
Standard Room
Stayed in Oct 2, 2024

"Exceptional"

10.0

helpful staff

Helpful?
J
Janet Ann
Verified booking
Standard Room
Stayed in Oct 1, 2024

"Exceptional"

10.0

Stayed here before many times and still love it. Convenient for parking

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 27, 2024

"Good"

4.0

Free wifi is only in reception area then £7 per night per device. Rooms are not made up each day. Beds were hard. wouldnt use again

Helpful?
C
Claire
Verified booking
Standard Room
Stayed in Sep 23, 2024

"Excellent"

8.0

Very comfortable, good buffet breakfast

Helpful?
D
Daniel
Verified booking
friends
Standard Room
Stayed in Sep 10, 2024

"Good"

6.0

.

Helpful?
A
Alan
Verified booking
Standard Room
Stayed in Sep 8, 2024

"Good"

2.0

Had no running water or electricity. No offer of refund or any provisions. Staying with 2 young children needing to be clean and not being able to even flush the toilet made it a very uncomfortable stay

Helpful?
K
Kelly
Verified booking
Standard Room
Stayed in Sep 8, 2024

"Good"

6.0

The Hotel was lovely but was given a wrong key on arrival which when I got to my room another person was in there so had to go back to reception and no apologies was given for the mix up And then due to bad weather over night they had a power cut which I know was out of their control but when everyone was leaving and handing bk keys staff was just taking the keys without saying anything to customers which was a tad rude

Helpful?
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