Jumeirah Capri Palace

A truly exceptional Capri stay - service, food and hospitality at its very best My partner and I stayed at Jumeirah Capri Palace from 1st–4th June, and we honestly could not get over what an incredible time we had. From the moment we arrived, the service completely blew us away. Every member of the team made us feel so genuinely looked after, and nothing ever felt like too much trouble. A very special mention has to go to Marta (hotel Sales Manager) who was absolutely wonderful. Her warmth, professionalism and attention to detail made such a difference to our stay. From welcoming us at check in, right up until we left - she truly embodied the level of hospitality that makes Jumeirah so special, and we are extremely grateful. The hotel itself is stunning. The location in Anacapri gives you the perfect balance of calm on the island, with the option to then venture in to Capri itseld. The team were also brilliant at leaning in with recommendations, arrangements and thoughtful touches to make sure our Capri experience was the very best it could be. The facilities are incredible, from the beautiful pool area and elegant spaces around the hotel to the - Every detail feels considered. My partner selected spa treatments and the gym, where I was able to fully enjoy the pool area to relax. The food and beverage offering was another highlight. Breakfast each morning was exceptional, not only because of the quality and variety, but because of the attentive, polished service around it - boasting a carefully curated selection on the buffet, complimented with exceptional breakfast menu items - The whipped avocado toast was a firm favorite! You could feel the care in every small detail. For dinner - our experience at ZUMA was completely showstopping - the atmosphere, setting, food and service made it one of the most memorable evenings of our trip. We trialled most menu items, partnered with the sunset backdrop - we didn't want to leave! Having visited Dubai several times, my partner and I have developed a keen eye for detail when it comes to service and hospitality. Dubai has always been the front runner for us, with very few places matching that standard. After staying at Jumeirah Capri Palace, however, we can honestly say this now takes first place. We left feeling like the whole team wanted to curate every detail for us - from recommendations, hotel services, down to booking the last transfer and ferry tickets back to Naples. Thank you to the entire team for the most wonderful stay. We left feeling so grateful and already cannot wait to return.

I had a wonderful stay at Jumeirah Capri Palace. What made the experience truly memorable was the exceptional level of service throughout my visit. Every member of the team was professional, attentive, and genuinely welcoming, making me feel valued from arrival to departure. The property is beautiful, with outstanding attention to detail, elegant surroundings, and a relaxing atmosphere. I particularly appreciated the seamless organization, the high standards of hospitality, and the warm, authentic approach of the staff. Thank you to the entire team for delivering such a memorable experience. I look forward to returning in the future and would gladly recommend Jumeirah Capri Palace to friends and colleagues.

The service was impeccable.

Spa was overpriced.

Stunning resort, quiet yet buzzing when you wanted it to be. Above all, the best staff in the world, sit back and enjoy your stay, they will take care of everything seamlessly. First class property.