Tru By Hilton Denver South Park Meadows, Co

Nice and clean

I like it all

Front desk check-in staff was awesome.

Bed sheets and pillows appeared to have been slept on. Perhaps the maid service thought we were returning guests. Second, at breakfast, the eggs were empty and appeared to have been empty for awhile. Additionally, there was no meat. There was plenty oatmeal, pancakes and cereal, none of which I was interested in. We wanted to stay there on our return trip but will seek out another location.

While this hotel was in a great location and clean with a good breakfast, the service was horrible. I couldn't get a clean bath towel to save my life, the room was not cleaned as their schedule stated and when it was cleaned I was not given clean towels even though I left the old towels on the floor as instructed. Finally I was given one towel and two bath mats for two people! After a couple days of having to seek out towels and many trips to the front desk, I resolved to never stay here again! I was also told a manager would call me, and I am still waiting almost a month later.

We like this chain... We've stayed before at this location, and loved it. But we were really sad to see that all the things we loved about it were gone. The family games and pool table, etc. were gone. They left a couple of foosball tables, but that was it. The breakfast area was half the size and service it was... No friendly person there, replenishing and smiling at breakfast. It felt like a self serve "get whatcha get" place now. The atmosphere was VERY different, and not in a family good way.

There were fish sticks left in the fridge, things weren't clean, and a lot of things were just not available or broken.

Good location. Great 24 hour fitness. Nice lounge and breakfast.

The pool wasn't working and the rooms weren't super clean.

Cleanliness, breakfast, location

We liked everything

The staff was wonderful !

The breakfast looked like brown mush for eggs and the sausage was gray in color. Not at all what we expect from the Hilton name.

Break

Briskets and gravy add Add fresh fruit

Bed was hard. Understaffed

Pretty comfortable and close to everything. Really good for the value.

We didn't get room service during any of the 4 days there. We had to go up to the counter and ask for things such as towels, toilet paper, etc. several times. Also the breakfast could have been a little better.