B&B Casa Carola

awesome, clean, great host!!!!

Gabriele was an excellent host, very attentive and helpful. The accommodation is fantastic, the room was beautifully clean, spacious, very comfortable and in a great location. I would highly recommend!

Nothing, everything was perfect.

Great rooms in a good location in Catania. Good prompt communication from host. Hassle free check in

Great host, very friendly and welcoming. Nice kitchen available for use.

The shower can be warmer.

The room was clean and the bed was pretty comfortable. It was in a good location, which really helped. The hot water was just enough for a quick shower. I think the 10:30 check out was a bit early.

The owner, Gabriele, was most kind and gave us a lot of information in the days running up to our overnight stay, so that things could run smoothly. The property is very clean and pleasant. We should have liked two pillows each, rather than one, but otherwise, all was very comfortable.

I enjoyed my stay very much. Gabriele was friendly, easy to reach and he provided detailed checkin/checkout instructions. The room and ensuite bath was spotless, spacious and comfortable. Included self-serve breakfast was easy with lots of choices.

Was very clean, every day someone from cleaning was in the room.

One small inconvenient: the building was in reabilitation and the windows view was not to good and the balcony wasn’ accesibil.

The B&B is well located, the style of the room was nice, and the bed was comfortable. The quality-price ratio was okay.

The breakfast is poor, consisting of packaged products and nothing comparable to a Sicilian breakfast. As a suggestion, the owner could consider arranging a partnership with a nearby bar to offer an improved breakfast. Regarding cleanliness, we observed that breakfast dishes from the kitchen were not properly cleaned, the bathroom taps remained uncleaned since our arrival, showing stains and marks, and the headboard of the bed was dusty on the top. Communication: Dealing with the owner has been challenging since before our arrival, exemplified by discussions about the city tax payment that seemed to be included twice in the payment. His strong willingness to help, welcome people, and caring attitude towards guests was so intense that it made us feel under pressure and overly observed. We found it unsettling to learn that he was checking the security cameras to determine our presence at the B&B. We felt monitored when he mentioned that he had noticed, through the security cameras, that we had left the corridor light on. According to the law, security cameras in Italy are required to be indicated with appropriate signs, but these were not present. We were taken aback when he entered the room and inquired about the relocation of a few items, which were actually still in the room, but he hadn't noticed their unchanged position. During conversations with the owner, he consistently brought up his profession, seemingly to assert his superiority and validate his opinions. His tone of voice was loud and not colloquial, with a poor inclination to easily find a solution by also listening to us as guests. We didn't feel welcome, but almost annoyed by his daily messages where he was asking if everything was going well or if we needed something like toilet paper or clean towels. The house rules mentioned daily cleaning, but it wasn't clear if it was assured. Given the daily cleaning, we anticipated towels and toilet paper to be replenished without having to ask.