The Hermitage Hotel

Stopped by before our show at the TPAC. Entered the gorgeous lobby and found the wall honoring suffragists. We were approached by Francisco how gave us each a yellow rose tied with a custom ribbon. He the offered to take photos of us and show us around. We learned about the famous history of the men’s and ladies rooms. Also the bar has a special door used to serve women back when they weren’t allowed to enter the men’s bar. He showed us the unique Mail Drop. It was so wonderful and he couldn’t have been more hospitable! Our brief stop in was such a pleasant surprise! Thank you Fransisco! You made our day!

Beautiful place, amazing views, friendly and helpful staff, brilliant location just wow really.

This is our favorite hotel! The service, ambience, cleanliness, and every single detail, just makes our stay so amazing!

Beautiful hotel with excellent service. Within walking distance to everything. A great experience.

The Hermitage experience was so great that it is now the bar we hold all of our hotel stays to. From the personal touches, extraordinary employees and superior service every aspect was beyond incredible. Will not stop talking about the hotel itself and how phenomenal the trip was thanks to this incredible hotel and their people! Will not return to Nashville and stay anywhere else!

Great location close to Broadway and museums. Very friendly and helpful staff. Our room felt luxurious. Really well cleaned every day.

Nothing

The location, the beauty, the staff were all just perfection. I would recommend, a wonderful experience all around

Loved the extreme customer services! Everyone was awesome!

The temp control was a little difficult to figure out , and I couldn’t get the in house phone to work in the room.

De trilling in de kamer

My wife and I stayed at the Hermitage last month and had an amazing overall experience. The hotel is perfectly located - an easy 5 minute walk to the main strip. The Hermitage is a historic structure that has been restored to its original splendor and is beautiful, timeless and elegant. You can feel its storied history just by walking through the front lobby. Our room was beautiful, well sized and extremely comfortable in all respects, expecially the bed. The bathroom was large with a comfortable tub and separate shower. Although there appeared to be construction going on near the hotel, the windows were sufficiently soundproofed that we did not hear any noise. Most importantly, the personalized attention and friendly demeanor of every person in the hotel, especially Odival the assistant manager, David in the gift shop, the bellhops, and every waiter or waitress who served us in the hotel's outstanding restaurants, was beyond compare. At one point we had a question about a charge on our bill and Odival immediately removed it and comped us for a service for our trouble which was immensely appreciated but not surprising given the level of service that the Hermitage provides across the board. On our next trip to Nashville, we will definitely come back to stay at the Hermitage.