Crowne Plaza Toronto - North York by IHG

Clean and staffs are welcomed and polite

None

Not much for a 4 star hotel. I'd avoid it. Looks nice and all that but loads of issues.

The place is a one big scam. You are far away from downtown area, still charge you $20 a night parking with no other options. Breakfast was average but still paid tons for it. Which explains why we met loads of other hotel guests at Tim Hortons the following morning. Had to pay for coffee extra $5 even though I was going for breakfast. Ducttape on windows in room, plaster falling from ceiling, only 1-2 elevators working and to top it all, when checking out they tried to charge me again for the breakfast, the dinner and the coffees.... which btw they insisted we pay for each time when ordering instead of putting on the room.

Lobby interior and garden

Pool unavailable during the stay

It was clean, the staff were accommodating

The elevators were taking too long, some things were dated. The lights weren't always working

Clean, great breakfast!

Pool is seasonal only.

The room was normal size, a standard hotel room. I liked the shower and the shampoo quality. The hotel is located in a nice natural setting, and it has a nice restaurant and some shops. The coffee in the restaurant was nice.

We asked for a quiet room, but the annoying, loud music that sounded like disco never stopped; it played all through the night up until our checkout at 11 am. The hotel said that it might be the neighbours, but that just ruined our sleep. The pillows were not comfortable and too thick for me.

Had to pay for parking

Not clean under the bed