Extended Stay America Suites - Phoenix - Mesa

Room smelled like skunk. Was weird liquid stains on the walls. Surface where dirty. Homeless people smoking right outside the lobby doors.

My overall stay was less than average but you get what you pay for. During my stay the fire alarm went off 2 mornings in a row starting at about 6am- going all day, it was very nice waking up in a panic for 2 days straight. The overall cleanliness is non-existent. Blood splatter in the bathroom, the bed sheet was inside out and fitted to the bed, the carpets were smelly, there was an awful smell coming from the drain. We lost power for about 2 hours one night but that was a city issue. I also had a cleaning crew come into my room to do maintenance on the A/c which was not ideal, it took about 10 min and it was the whole hotel. I decided to go get free breakfast one morning about 7 am and they have a cute small breakfast muffins but all of the hot coffee was gone and the front desk assistants were no where to be found. Overall this hotel has lots of traffic, not very clean and not very safe. 2/5 stars for convenience and price.

Nothing

Hallway carpet filthy and smell bad, room had not been cleaned at all liquid soda all over the table white substance on the chair bathroom unusable plumbing fixtures not there could not use plumbing at all nasty stains all over the window. Windows couldn’t really see outside.

Christopher checked me in.. handled my questions and my missing remote with .. with a smile!!! Your rooms are nice and A/C was nuxe and cool...Great Stay im fanna book another night! And I myself was a front desk clerk 20 plus years ago for a hotel by Disneyland...so THANK YOU FOR ALL YOUR STAFF

The staff were very pleasnt, will return soon.

It was a get away from home. The room was not in the greatest conditions the

The location and shopping close by.

Great hotel in a great location

Clean

My wife and I spent two days here in late April 2025 while in Mesa for a family matter. The room was very no-frills. Only one bed had access to the lamp and phone, and there was no coffee maker, utensils etc in the room. On the kitchen counter there was a sign stating if we called the front desk they would deliver a big bag of kitchen equipment, but this was untrue and I had to lug it myself from the desk to the room. There were no USB ports anywhere, the TV only has cable and the bed was okay at best. But it was VERY good quality for the price.