Extended Stay America Suites - Phoenix - Mesa

This place was wonderful

This place is so runned down. Everything is out dated. The kitchen area needs major upgrading. The towels were all dirty and disgusting with sunflowers seeds all up in it. The furniture is completely old. The light shades weren’t even at all. The closet door was a shower curtain. Carpet had so many stains along with the window curtains, which are so out dated as well. So many holes in the walls. The front desk agent was more concerned with flirting with the guy standing there. So many people walking around outside, felt very sus. There was no outdoor security for vehicles and I doubt there were cameras as well. The doors to the room wobbled and didn’t feel secure at all. Kept waking up throughout the night as there were people making loud noises outside all night long. Very runned down, very cheap, very old and not safe at all.

I don't feel comfortable even putting my honest experience here. I was just s

The staff and the rooms were big and cozy

The rooms were not quiet you could hear everyone down each room in the halls. There is no privacy!

Great staff Great location and awesome room

The rooms were non privacy you could hear everyone in each room on each side of your room and it's embarrassing no privacy

The staff is very understanding and value your needs and wants. I am very grateful for the owner for understanding that my husband did not have an i.d. but a paperwork to put on file for my booking. She allowed us for the entire stay to have the issue we came across to be taken under consideration and not make us be booted out.

The owner is very understanding and has been considerate for our needs and values for the guests and treat them with unlimited and abundant respect! Thanks 😊

The location was fine. The proximity to shopping and food.

The staff was ok, they were not the most helpful. The shower was leaking. The elevator was being serviced so we had to use the stairs. They were cleaning the Air conditioner. The bathroom floor was dirty under the sink. Picture frame in the bath room was broken. Floors were dirty