Extended Stay America Suites - Phoenix - Peoria

Place is very dirty. Kitchen had food in the sink,no toilet paper, paint chips or styrofoam all over the hallway. Only coffee, no other old offered despite description and verbal overview. I left a day early and asked for a one night refund. Was told - we don’t do that. Once we get Your money….. Would like to discuss with Booking before I go to my credit card company.

Had to depart before the grab and go breakfast was available. Was disappointed that the grab and go breakfast wasn't available earlier.

There was a small dinette table in the room but there were no chairs for the table. We had to pull the table down to the end of the bed and sit on the edge of the bed to have a place to eat. Also, there was NOTHING provided in the kitchen. This wasn't mentioned when booking or at check-in. We only discovered this once we arrived in the room. Then we had to call the front desk and specify what we wanted in terms of dishes, etc. They did offer to bring these items to the room but we went down the the front desk to collect the needed kitchen items. These items were in a basket but we were told that they only had 2 baskets for the entire hotel, so once we took the kitchen items to our room, to please bring the basket back right away. Lack of chairs and lack of kitchen items was disappointing.

Staff was friendly!

The bed was not very comfortable, the price was a little high for a facility with no pool or hot tub.

It doesn't particularly shine in any area, but it is inexpensive, quaint, and convenient. The staff seemed capable and they were personable. I know this is the pro section, but it isn't really a con when you know what this place is like. It just is what it is. Because you can cook in your room, some people are better cooks than others, and some, not so much. As such, some people set off the fire alarm when they cook. If you're someone who needs to be sleeping during the times when people typically cook, be aware that a very loud noise for minutes on end might be waking you up. It only happened once during my stay, but I wasn't at the hotel very much, so it could've happened more often. I hesitate to use the word "dingy" when talking about the rooms because it's not like it wasn't clean. The room I had was sufficiently clean, it's just that everything kind of looks faded or well used. It all functioned properly though, and that is the important thing.

The only real con about the place was that they started construction on the main entrance on Thanksgiving day, of all days. Oh, and also no dish soap was provided with the dishes, or even offered for purchase.

They didn’t tell me there was no coffee in the room.

they didn’t tell me the frig was turned off