Sonesta Simply Suites Phoenix Glendale

Room was clean. Facility was fairly quiet.

$5.00 parking fee to park in an open, ordinary lot. Didn't see any security that had to be paid. I booked here specifically so that I could use the hot tub, but spa was out of service. Very disappointing. Bath tub filled with 2 inches of water when shower turned on. Handle to turn shower on was stuck. Housekeeping should check these things regularly to ensure maintenance takes care of it. When entering facility, you had to pickup phone to get front desk attendant to unlock door and let you into the main lobby. Felt like a security issue for the facility in general as if the neighborhood was bad. The Interstate is adjacent, so it made me speculate about whether they had experienced hold-ups in the past. No breakfast.

The value was the best

Run down , needs updates and professional fixes to make it look better

Right by the freeway clean and nice

Nothing

Quiet and Clean

Bathroom could use some maintenance

Large room, liked the kitchen. Plenty of parking and gym and washer and dryer

Air conditioner was leaking and made the carpet wet, made the room smell like mildew.

The room was spacious with a large office area, a 24-hour gym, and laundry facilities. The front desk staff were wonderful in my interactions with them.

The room wasn't clean. It looked like someone who had been rolling around the dirt and grass had sat on the armchair because large pebbles, an unidentifiable bunched up plant, and a bunch of straw-like pieces were spread all over it. The room smelled heavily of cigarette smoke, with a stronger deodorizer trying to mask the smell.

The room was put together very nice. It was comfortable and quiet. The bed was cozy and very comfy.

Everything was great. No complaints