Sonesta Simply Suites Phoenix Glendale

The room itself was great. However, the hallways and reception area smelled bad - a mixture of marijuana and other odors. The halls and elevator were not well kept, although the room was clean and smelled fine.

our first room the shower did not work so we had to move after checking several rooms. The kitchen was nice, staff nice. hotel is older, location on frontage road, close to good restaurants.

Room was clean and when I had to call down for assistance with my TV connection the Rep was very friendly and quick to respond, however the area and atmosphere of the hotel was a bit uncomfortable.

Great staff, clean room. Great to have ice maker and dishes in the room.

Not the worst stay but probably wont stay again.The room was very very damp and smelled strongly of mold/mildew, found burnt aluminum foil and a straw stuffed in between couch cushions, there was no ice machine and they charge $4 for a soda , but on the positive side the bathroom that was large and clean, the shampoo and conditioner in the prefilled dispenser in the shower was awesome and they have a nice 24 hr laundry room and comfy beds

It Smell like a dog. And to much noise at night from freeway next to hotel

Everything was great. Where you really shine is yhe staff.

Dirty sheets, rude management. Will avoid sonesta at all costs from now on. Thank you

The room was okay. Although the bathroom had no hand soap and the tub faucet was broken. My husband had turned it on and pulled up the lever to turn on the shower, it shot out by the pressure of the water and shot out. My husband noticed they had used Teflon tape behind it thinking it would hold. I didn’t take pictures but I sure wish I had. Also the grout around the tub was unpleasant looking. It had black spots on it.

Great location near wonderful walkable restaurants. Condition of the main areas of the hotel could use a refreshing. Pool was in great condition. Clean, wonderful temperature. Bed was very comfortable. Great value for the stay.