Extended Stay America Suites - Los Angeles - Arcadia

The staff was AWESOME!!

The location wasn't great without a vehicle, but they can't MOVE it, hardly their problem!

The picture online looked decent. It was not decent it was hot the air conditioner didn’t work the room was old and out dated as well as the beds. The hotel was infested with roaches, all kind in the front lobby we saw a see-through white roach outside in the door to come in from the side of the hotel we saw a few with wings . The carpet was disgusting and probably has never been changed or properly clean. The bathrooms are also outdated and to top it off the tub was clogged. I paid $150.00 dollars for one 1 and for this experience I could’ve gone to a motel and paid half the price.

Nothing

Location

Roaches and filthy bathroom

My reservation was canceled minutes after I prepaid for a room that was available online

I was told I would be refunded for my prepaid room but have yet to receive payment Sorry for the bad review Just trying to get someone's attention to my issue

Spacious and comfy

Outdated and a roach or 2.

Everything was kinda gross. Stuff was sticky. My boyfriend grabbed a chair and it was sticky and had marks. The cabinets all had food residue etc. Seems like not a lot of effort is put into presentation.

Bed was okay and price was better than most but if you’re actually trying to have a nice hotel escape and not just a place to sleep you should probably look somewhere else

There wasn't any breakfast. Only some snacks and some beverages were served. The bed and chair were comfortable enough.

The chair didn't recline, so that was a disappointment. Somebody left a bag of garbage on top of the counter by the stove. I'm curious to know why the vending machines don't allow you to use cash at all!!! The presence of cockroaches was unsettling. I was also curious to know as to why anyone can't use cash as payment if you're staying less than seven days at the establishment!!! If that's the only means you have to pay at the moment to stay for a short time, I would think that an allowance could be made for that!!!

typical ESA, would be nice if you ran a vacuum in the lobby now and then thee same crap was on there carpet for weeek

Room - Refrigerator and the toilet flush tank need fixing. Too much noice when the refrigerator thermostat readjusted. Flush continuous flushing non stop.