Courtyard by Marriott Santa Rosa

There were no free breakfast options. The rooms are much smaller than other hotels we have stayed at. It was cramped for two people.

Beautiful room, cozy beds and the kids loved the pool. Very friendly service

The hot tub was out of service. Not bad but not worth the price paid. Room was quite small but comfortable. No breakfast included, but there's a convenient Starbucks cafe in the lobby with a large variety of items (French toast, avocado toast, etc). Parking is gated and spacious.

Very clean room. Wonderful service & employees. Disappointed that the hot tub was closed.

I wanted to love this hotel, especially after all of the positive reviews. And seeing as though it has such a high rating. But my stay was just so-so. I realize these are first world problems, but I had paid for an upgraded room to have a better view, though at no point during check-in was I informed that painting was taking place and the windows were covered with tarps during my entire stay. I was not offered a refund for the extra fee I had paid. The bed and pillows were absolutely Heavenly, but what other reviews have failed to mention is how small the rooms are. This wouldn’t be an issue, except the beds are standard size, which left hardly any room to walk around with ease. My shins are all bruised up from this. The staff though, they were incredible and so very friendly and helpful.

Very noisy. I usually stay across the street at the Hyatt regency and I just tried this place out for the first time and it was noisy. I was on in room number 232. I don’t know if it was because of the family or people staying above but early in the morning heard a lot of running around and yelling also like two times throughout the night heard a weird train sound or siren type sound I don’t know if the train station is close by this place. also in the morning heard a lot of movement outside of the room not sure if it was the housekeeping or people coming in and out of the stairs, which the room was next to also. Also, the smell was questionable throughout property

I liked the facility and also the bistro where I had dinner on my first night.

One of the elevators wasnt operating on the first day I arrived and the wait times for the elevator were exceptionally long

Good location

Let me start with the people they are superb - couldn’t be more friendly and accommodating - but it doesn’t stop there. The hotel itself is spotless. It’s clean well maintained. It has a beautiful Starbucks and a great restaurant. I have to say in all it’s one of the best courtyards I’ve been to and believe me I’ve been to a lot anyway, kudos to all these people.

The staff was gracious and courteous at the front desk and at the coffee bar.