Extended Stay America Select Suites - Chicago - Hanover Park

clean sheets, lots of lighting

Dirty floor in the corridors, dirty floor in the room, small number of towels. No shampoo, conditioner and shower gel. No drinking glasses, no napkins.

Location.

Facilities. It was supposed to be a supplied kitchen. It had nothing. No plates, utensils, no coffee pot no iron, no hair dryer. Just one bar of soap and towels. Disappointingly waking up not able to fix a cup of coffee. .. Especially when it didn't offer Breakfast.

We were told that we couldn't stay there anymore. I don't understand why we were able to get a confirmation # when we made the reservation and we travel there and the manager acted like everything was fine, even looking for a room with a bench in the bath tuband then she stated that she was going to give us a room due to a complaint of arguing the last time we were there. I asked what date that was and (a) there was no arguing and (b) we stayed there in between the date she told me the complaint was and the date she said we couldn't stay there. Why was it fine one day and not the other. I WILL NOT recommend this hotel to anyone!!

I like the staff they were very friendly very helpful very courteous I would definitely come back again

I wish that they had a workout facility

Everything was pretty good and everything was close by lots of stores.

called on phone because we needed more towels (only had 1 regular size towel to take a shower) called on the phone to the lobby and the speaker part of the phone was not working stayed in room 323… But it was ok I know sometimes things happen… so I went downstairs to the lobby was there hitting the counter and calling out hello for like 15 minutes and no one came to the desk went back upstairs even though I new they could not hear me I called twice then ran to the lobby again and finally after calling out like for 5 more minutes utes someone came to the desk and I just asked for the towels and went back to my room…

🙏🏻