Hyatt Centric Old Town Alexandria

Parking was very expensive It should be included

Location

Bed was so thin and saggy. Pillows split in half.

Every employee we came in contact with was pleasant, helpful and smiling.

I recognize that as a downtown location, room size is a concern; however, it would have been nicer (without having to pay more) to have a little more room in our room.

I like the location of this hotel it is at the centre of the old town, accessible to the metro and buses, near to the tourist attractions. The hotel is clean and the staff are helpful and friendly. Highly recommended.

Everything is nice in this hotel.

The room was clean!

Coffee pods were not restocked in our room and theKeurig down in the lobby was broken, so having a nice coffee in the morning before heading to the airport wasn't possible.

location

The microwave oven should be in the room or at least somewhere else, but not at the reception. It feels quite odd to find a microwave right at the reception area. There is also no kettle for hot water, so we had to heat water in the microwave. I find that strange and felt uncomfortable heating food in front of guests who were checking in.

We had a very good stay at Hyatt Centric Old Town Alexandria. The room was always clean and well-maintained throughout our stay. We especially loved the bathroom shower—it was modern and very comfortable to use. The staff were all nice, friendly, and welcoming, making the check-in and overall experience pleasant. The hotel’s location is also convenient for exploring Old Town Alexandria. Overall, we enjoyed our stay and would happily recommend this hotel to anyone visiting the area

Nothing