Extended Stay America Suites - Frederick - Westview Dr

This is very nice place to stay. Nice and friendly staff. Bijen The new GM is very professional and friendly. Restaurants and other Grocery store are very close to this hotel which is a plus point to stay in this place.

In all my years of travel, I have NEVER encountered any hotel that is as filthy as this one. Too many disgusting reasons to list here but the room actually smelled of urine!! We brought our things to the room and immediately turned around left. We were so disgusted we didn't even waste anymore time discussing our "stay".A refund of my expense would be all that I am asking for. Here are few more disgusting issues.1) Dirty diapers around the sidewalk outside.2) Not sure who they were but there were two women who clearly were not hotel staff loitering around the front door and lobby smoking cigarettes and cursing on their phones.3) Someone had kicked in the door to the refrigerator) Vending machine wouldn't "vend". Eleveator smeeled of cigarettes.Please, for the sake of fairness, refund my fees, please, and make sure that this hotel is no longer listed on your website!

The air conditioning was great. Shower was good.

There were brown stains on the sheets, and trash under the chair in the corner.

Safe area

Filthy carpets

Front desk can barley speak English has bad attitude and a lot of homeless people staying there for years at a time with bugs

Everything was relatively acceptable or comfortable, except that there are no smoking signs everywhere and our entire floor and room strongly smelled of cigarette smoke. Never coming here again

Very nice place. Has bridged a gap for me and my family while we are currently going thru a tough time but the manager bijen is being very helpful

It is suitable for an extended stay on a budget or if you’re down on your luck (which I am). That being said, it is a great value for the cost. There is a kitchen but the bathrooms give me pause so I use flip flops and clean my own toilet when I stay. The staff are okay . You get what you pay for. For this stay, the front desk person was bold in her unprofessionalism- immediately escalating when I asked to have my room switched since it was directly above where the smokers stand . She went straight to 10 with how she wouldn’t do it because the issue was not inside of the room and couldn’t help that people smoke. See? Get what you pay for. When she finally relented- a smidge short of neck rolling, she put me on the other side of the same pavilion (entrance to the lobby). So instead of being left of the smokers, I am now right. I told her I would be writing a negative review for which she replied, “and, you’ll never stay here again”. She was encouraged to behave this way, promised that nothing would happen to her if she did, and tested the idea. She is a foreign laborer at a 2 star hotel but collectively with the support of other women fighting for women, she took her moment to show me who’s boss. When I complained about the slap in the face second room, she told me I could leave. I advised her not to speak but she did, confirming the threat. I’m recording you. Her demeanor changes. Not so fly now.