MainStay Suites Detroit Auburn Hills

I like that there was a functional kitchen in the room and that it was very spacious.

The first room I was given, the table attached to the wall was rocking back and forth really bad, there were a hole in the bathroom wall and bathroom door, the carpet was lifting off of the floor (I scraped my foot on the metal part of the carpet that was lifting), the room smelled really bad, the a/c vent looked torn apart, and there was no light in the refrigerator. The second room was better, but the quality of the rooms did NOT match the price I was charged by any means. Also the staff kept closing the side doors so you’re forced to park in the front and go through the front lobby because the key fobs don’t work on ANY of the outside side doors.

There’s nothing I liked.

Upon my arrival, I discovered a water leak from the ceiling, and unfortunately, the staff was nowhere to be found. After a 10-minute wait, we managed to inquire about the situation. The staff informed us that the leak necessitated a water outage for several hours, which unfortunately forced us to cancel our booking.

Breakfast that a joke. They didn't have any.

Had the kitchen didn't work properly. The kitchen faucet was broken. The floors was dirty and you can see drip on the kitchen floor. Carpet did not feel good at all and there was a smell coming from the carpet.

The staff was very nice

The carpet had a big mushy stain! the room smell like cigarettes. And every time I turned on the bathroom sink it leak the bed is hard. First and last time

Was driving from Ohio off of 10 hour shift was never contacted back about any refund or working w me on that :( I never stayed there

Was driving from Ohio off of 10 hour shift was never contacted back about any refund or working w me on that :( I never stayed there

Great place to relax, comfortable area quiet, peaceful

Seemed like the room was cleaned really fast and there was trash under the bed and the bottom tray in the refrigerator had food on it still

It was clean

The heat didn’t work in the 2 rooms we were in & there was shattered glass behind our T.V.