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8.7 / 10 Guest Rating

Holiday Inn Express Jackson by IHG

3506 O'Neill Drive, Jackson, us

Holiday Inn Express Jackson by IHG - main view

About the Property

Welcome to Holiday Inn Express Jackson, where comfort meets convenience!

Luxurious Accommodation: Each room at our hotel is equipped with air conditioning and a flat-screen TV, ensuring a comfortable stay. The private bathrooms in all rooms provide added convenience during your visit.

Exceptional Service: Our 24-hour front desk is always ready to assist you, making sure your needs are met promptly and efficiently throughout your stay.

Unbeatable Convenience: With a prime location and top-notch amenities, Holiday Inn Express Jackson is the perfect choice for your next trip. Book now and experience the best of Jackson!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
1/2

Standard Room

This room offers a TV with cable and satellite channels, along with a coffee maker and a desk.

33 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningRadioRefrigeratorDesk

QUADRUPLE Accessible

Non-refundable
Breakfast Included
20% OFF$167.1

$133.68

Includes taxes & fees
King Suite - Photo 1
King Suite - Photo 2
King Suite - Photo 3
King Suite - Photo 4
1/4

King Suite

This deluxe king room includes a 32" flat-screen TV, a refrigerator and a microwave.

42 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
TVTelephoneAir conditioningRadioRefrigeratorDesk

King Suite

Non-refundable
Breakfast Included
20% OFF$175.91

$140.73

Includes taxes & fees
One-Bedroom Suite - Photo 1
One-Bedroom Suite - Photo 2
One-Bedroom Suite - Photo 3
1/3

One-Bedroom Suite

This executive-level king room includes a separate living room and a sofa bed.

60 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
TVTelephoneAir conditioningRadioRefrigeratorDesk

One-Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$175.91

$140.73

Includes taxes & fees
Standard Room with Two Queen Beds - Photo 1
Standard Room with Two Queen Beds - Photo 2
Standard Room with Two Queen Beds - Photo 3
Standard Room with Two Queen Beds - Photo 4
1/4

Standard Room with Two Queen Beds

This room includes a 32" flat-screen TV with cable and satellite channels, a coffee maker and a microwave.

33 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
TVTelephoneAir conditioningRadioRefrigeratorDesk

Standard Room with Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$163.24

$130.59

Includes taxes & fees
King Suite with Spa Bath - Photo 1
King Suite with Spa Bath - Photo 2
King Suite with Spa Bath - Photo 3
King Suite with Spa Bath - Photo 4
1/4

King Suite with Spa Bath

This large suite includes a separate living room with a sofa bed and a fully-equipped kitchen.

74 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
TVTelephoneAir conditioningRadioRefrigeratorDesk

1 King Bed Suite Jetted Tub

Non-refundable
Breakfast Included
20% OFF$239.19

$191.35

Includes taxes & fees
One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
1/2

One-Bedroom King Suite

The spacious suite offers air conditioning, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

60 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
TVTelephoneAir conditioningRadioRefrigeratorDesk

SUITE KING SIZE BED

Non-refundable
Breakfast Included
20% OFF$180.08

$144.06

Includes taxes & fees
Standard Room with Two Queen Beds - Communications Accessible Tub - Photo 1

Standard Room with Two Queen Beds - Communications Accessible Tub

The unit offers 2 beds.

33 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Clothes rackTrash cansSingle-room air conditioning for guest accommodation

Standard Room with Two Queen Beds - Communications Accessible Tub

Non-refundable
Breakfast Included
20% OFF$188.69

$150.95

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
1/3

Standard King Room

The unit has 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)

Standard King Room

Non-refundable
Breakfast Included
20% OFF$163.24

$130.59

Includes taxes & fees
King Room with Jetted Tub - Photo 1
King Room with Jetted Tub - Photo 2
King Room with Jetted Tub - Photo 3
1/3

King Room with Jetted Tub

The unit offers 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)

Standard King Room with Jetted Tub

Non-refundable
Breakfast Included
20% OFF$251.85

$201.48

Includes taxes & fees
King Room - Disability Access - Photo 1
King Room - Disability Access - Photo 2
King Room - Disability Access - Photo 3
1/3

King Room - Disability Access

The unit offers 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)

Standard King Room with Communication Accessible Tub

Non-refundable
Breakfast Included
20% OFF$163.24

$130.59

Includes taxes & fees
Standard Room, 2 Queen Beds, Accessible (Accessible Tub) - Photo 1

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, towels, and a shower/tub combinationPractical - Iron/ironing board, laptop workspace, and phoneComfort - Air conditioning and daily housekeepingAccessibility - Accessible bathtubNon-SmokingRoom/bed type depends on availability at check-in

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningRefrigeratorDeskMicrowave

2 Queen Standard Communications Accessible Tub

Non-refundable
Breakfast Included
20% OFF$176.31

$141.05

Includes taxes & fees

Guest Reviews

8.7
Excellent397 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness8.3
Service9.0
Location8.8
Room Quality8.6
Amenities8.7
Value for Money8.9
Food and Beverage8.3
Overall Experience9.0

Select topics to read reviews

M
MichaelusUS
Verified booking
couple
Standard Room
Stayed in Feb 23, 2026

"Exceptional"

9.0
Helpful?
M
Mary BethusUS
Verified booking
couple
Standard Room
Stayed in Jan 27, 2026

"Enjoyed our stay there.brealfast great!"

9.0

Good customer service.

Pool was not maintained abd dirty.

Helpful?
A
AliceusUS
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Honestly, we booked it to relax, and it was not a very relaxing night. I was not satisfied."

4.0

The hotel was clean and people seemed friendly the bed was comfortable

When we first got to the property, we waited almost 10 minutes to check in. Nobody was at the front desk once we got to the room the heater/air conditioner was not working right the air conditioner would not work half of the time and with it being a Jacuzzi room, it got very hot in there. We called the front desk. They end up coming down and messing with the air conditioner and could not get it to work so at almost midnight we had to move rooms. we got a quick sorry for the inconvenience and the woman working left and went back up front and left us overall for the price I paid. I was not happy at all with the experience with something like that happening at almost midnight. There should have been some sort of compensation or something offered, and there was not there was barely even a sorry.

Helpful?
T
TrudiusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0

Clean

Property was fine. Breakfast could’ve been better.

Helpful?
P
PaigeusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Would stay again"

8.0

Easy to find, had a lot to do in the area. 24 hour gym; friendly staff

Bathroom had a strong urine smell. Would recommend replacing tile or toilet

Helpful?
M
Mary-JousUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Better than we anticipated!"

9.0

We were at the motel with several relatives & we all agreed the breakfast was outstanding, both the food & the wait staff. The front desk people were friendly and efficient as well as helpful answering questions. Having recently stayed at a different HIE, this is a cut above!

We were in a 2nd floor room. The bed & the floor in this room squeaked as did the room in the 3rd floor above us, there was no night light in the bathroom and our room key had to be re-set 3 different times. These were inconveniences but the overall stay was very nice & we would stay there again.

Helpful?
J
JimusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0
Helpful?
K
KariusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0
Helpful?
T
Tammy MorrisusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 13, 2026

"Another great stay"

10.0

The breakfast was great. Coming back to my hotel room and the staff came in and cleaned it. They were very professional about it.

There was nothing I disliked

Helpful?
C
CristineusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 5, 2026

"Exceptional"

10.0

Great location. Electric car charging (Tesla) across the street! The room was spacious and clean.

Helpful?
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