Sonesta Simply Suites Detroit Warren

The hotel was in a great location for our travels to and from where we needed to go. The staff was very friendly and did their best to make us feel welcome and answered questions. The bed was comfy. The room size was perfect for our 2 nite stay. The little gym was perfect for my needs. Location to exit for our dog was perfect on the 1st floor.

The refrigerator in our room would not get cold or even cool. The AC unit was working but broken and blew the air only partial (see photo). The exterior trash can at side door was overflowing and stuffed with cigarettes. The bathroom needs a serious cleaning with bleach and some tile repair (see photo). The room sofa needs to be cleaned.

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On the website they said there was breakfast there wasn’t any upon checking in the room the room was dirty had already been rented went to desk to get new keys and the next room tub was dirty hair in fridge definitely half cleaned and a coffee cup left in the chair like who does that

Rooms half cleaned dingy towels asked for clean ones and they were telling me it would be at least 45 minutes never got them

how clean it was and how nice the inside looked

Location ok

The cleanliness of room definitely fell beds uncomfortable fridge and tub still dirty housekeeping do better coffee cup left with coffee in a chair smh

Affordable and the staff, I encountered, was welcoming.

I honestly have no complaints.

The location was perfect for my agenda.

Not being welcomed with at least a smile; vacuuming needed attention in our room.

Staff and location

Floors need cleaning/vacuuming