Suburban Studios Minneapolis Bloomington

Good

Where do I start? Tried to check in at 238 pm. Guy at front wasn't even the clerk just said I don't know what to do. I returned at 5 pm and it smelled like marijuana in the front entry. The hallways were littered with garbage and food scraps. I wouldn't shower in rhe tub and the kitchen area was disgusting. The bed was hard as a rock snd the TV very tough to work with a broken stand.

Thanks

The hotel cancelled my reservation without informing me. Once I arrived, all rooms were sold out. I had to make a new booking with a different hotel.

Doing a lot of remodeling construction the bed was very comfortable the room was ok house keeping needs to pay attention a bit more but not bad and was very quiet

Water on the floor, apparently leaking out form the sink. Bugs in the bathtub crawoing around. A/C not working properly. No ice in the ice maker 2 floors down. The desk clerk handed me to empty ice trays for the in room refrigerator freezer.

I received a call about 5 hours before check-in time to cancel my reservation. I had made the reservation two weeks prior, and they canceled at the last minute. The caller said it was due to a problem with the tub and that they had no other rooms available. I had to make a last minute reservation at another hotel and ended up paying $34 more per night. It was a very frustrating experience, because we had to be in Minneapolis that day to help our daughter move into her new apartment.

I understand that they are currently undergoing renovations, which is fine and didn't cause any issues. The problems were the fact that the carpet in the room was stained, every time entering the elevator it smelled very strongly of marijuana. The biggest issue was that 3 times throughout the night the fire alarms went off. The first time the fire truck and police arrived however they didn't show up the other two times it went off. When I asked the front desk if there was an issue they stated that there was nothing wrong just the crew doing the renovations kept setting the stairwell alarm off and they were working on fixing it. Also heard another customer tell the front desk that the previous week he had seen someone smoking in the stairwell and the front desk's lack of reaction stated that it happens often.

Room was really cold when arrived called and asked for a blanket, it was provided at the front desk water pressure was low

Friendly staff, nicely renovated room, new furniture and new appliances.