Suburban Studios Minneapolis Bloomington

This property cries of health code violations and potential for infestations. The first room offered was filthy, the bathroom was an afterthought and was missing a shower curtain, towels and the tub was absolutely dirty as if it hadn't been properly cleaned/sanitized for years(pictures available). Tile floors were unclean, too. The next room offered wasn't much better. The halls still reeked of the smoke of Marijuana like downstairs. Every hall hadn't been vacuumed for a long while-just dirty. After entering a room where the door had to be pulled shut firmly, the bathroom had towels and a curtain, but the bath tub was just as filthy as the first room. I saw a newer cook top and flooring, but the floors were tacky to the touch. Both refrigerators had exterior rust and were not level. After staying for about an hour, I checked out. I mentioned to the new checkout clerk I was checking out and she stated she wasn't able to offer any refund because she didn't have access to that part of the system. This was highway robbery. You offer an unsafe, unsanitary accommodations and still keep the money. Expedia: I would drop this property immediately. I hold you complicit in this property's condition. Why would you risk losing business with such a property?

They need to provide the breakfast

This place smelled horrible. Unfinished remodel. People live there long term. Unsafe. The door was broken and just barely tepaied so it was hard to open and close. Unsafe to be outdoors worried constantly about vehicle in the parking lot. Police constantly driving around through the parking lot. Matresses barely fot on the ved frame.this was the absolute worst place i have ever stayed. The smell was terrible. The cabinets didn't have doors. The closet area unfinished. The bathroom smelled horrible.

No

Staff were very friendly however due to the hotel being under renovation it was very unpleasant such as some paint had been half scraped off of the walls and skirting boards. Also the carpet in the rooms had a very unpleasant smell. Apart from that the hotel was average.

You get what you pay for.

Room was dirty upon arrival. Rug was sandy.Trash in night stand drawer. Toilet wouldnt flush. Took 4 days to get taken care of. Kitchen floor sticky. Noisey people around me.

I booked this hotel 3 months in advance to attend a concert. I arrived, and when I approached the desk and asked to check in, the guy back there just tapped a sign that said they were out of rooms. Considering the fact that I had booked in advance, I pressed and said told him so, and he just rudely responded "Nope, we don't have any rooms." Then he rudely told me to "check that I had my dates correct". Which I did, I checked right there in front of him, and my reservation was for that very night and the night after. He just shrugged and said there was nothing he could do, turning his back and getting back on his earpiece. No refund offer, no voucher, no list of alternate hotels. I also noted there seemed to be people arriving as I walked out and they were being helped. I contacted Hotels, went through two agents, and waited 72 hours to be told that it was too late to be refunded. I might be paranoid but I'm pretty sure this hotel is claiming I checked in and stayed, when I 100% did not. I didn't know you had to call and make sure a room you reserved 3 months in advance. I know hotels don't like Hotels.com bookings but it's a little extreme to give a room away when you have a reservation in the system. I don't mean to sound like an overdramatic Karen, but when you're told your room was given away, and the hotel doesn't call you, or try to help and all but tells you to kick rocks, then the website shrugs and says they can't offer a refund, it leaves a person salty.

Did not feel safe after 5 Mins. Checked out immediately

When we checked in our room was not ready we had to wait an extra 40 mins. The room definitely did not reflect what we seen online. The bathroom had stains all over the bath tub. The kitchen area had no pots no pans refrigerator was dirty. The second day the power went out for almost the entire day. There was no hot water for 24 hrs. I will never stay here again. Nasty not worth the almost $700 I paid