Sonesta Simply Suites Minneapolis Richfield

A man was panhandling at entrance to incoming guests & found cockroaches within 20 mins of checking in.

Muy bien el lugar

It was alright but the elevator was broken all weekend.

Sonesta Simply Suites presents themselves as a hotel, but in fact is more like a low end halfway house with people living there. Bedsheets had a cut in them, there was one pillow for a queen size bed, the shower had hair in it and pubic hairs on the shower wall. Called downstairs to ask for a hairdryer and was huffily told I'd have to come to the front desk to get one. When I went downstairs to get it they had conveniently stepped away. So wet hair it was.

The manager followed us up to the room which was odd. When we got into the room someone had written DO NOT COOK METH on the door! We got out of there fast.

It was an... interesting place

Gross place. Smelled bad, trash everywhere, very sketchy people obviously living there. Behind front desk area had piles of paper and trash in view. At least the sheets were clean. My curtain didn’t have enough drapery hooks to completely close, so couldn’t block parking lot lights.

After a long flight delay we arrived late to a dirty room with no soap and banged up furniture. Saw disheveled folks leaving the area. We checked right out and did not stay here.

Pet friendly with a small fee.

It was kind of dirty. The walls could use a good wipe down with questionable brown streaks in the halls and in the room. I was scolded for my dog barking a little bit when we were gone for maybe 30 minutes to a run to the store but there we very loud very drunk people up and down the hallway all night. Just a bit frustrating.

This hotel was EXTREMELY dirty. Hair in the bed, hair in the shower, dust on every surface, and mould in the shower. The condition of the room was awful with scuff marks on every wall and all cupboards were scratched up. No hand soap so we had to purchase it ourselves. Found frozen chicken in our freezer from previous people that expired 2 months ago. Dirty dishes were in our dishwasher from previous people with no soap to clean them. People in the hotel were CONSTANTLY smoking despite the no-smoking signs on every room and the employee did NOTHING to stop it. We weren’t asked for a credit card for incidentals which explains the conditions of the rooms. Also was very hard to get service as the front desk employee was gone most of the time with a sign saying they had to step away. We had to wait 25mins for the employee to return when checking in AND the same thing on a separate occasion when our room key randomly stopped working and needed a new key. The hotel was very over priced considering the condition of the room, no pool, and no breakfast. Absolutely worst hotel I have EVER stayed in.