Candlewood Suites - East Syracuse - Carrier Circle by IHG

Nice to be able to prepare meals in the room - and there is a Trader Joe's not too far away!

Check in is at 4pm. We showed up at 6:30pm and we had to wait for our room to be cleaned. After a long day of driving this was not what we expected.

It was a calm stay just needed a piece of mind

The rooms were big. It seemed a little sketchy. The lobby desk area was a trashy mess

Seemed not safe

The hotel itself was just fine for the price, but both people working at the front desk were excellent. Had the pleasure of meeting the manager and she gave exceptional customer service. She was very pleasant, professional and welcoming.

Just need the room for 1 and it did the job. Front desk representative was friendly and helpful. Room had a kitchenette that was a nice addition to our stay. The parking lot had some broken glass and litter here and there. Not the hotels fault people are disrespectful

The price was decent.

The can spend a little more time with cleaning the room.

Respect people

nice, spacious and clean!