Candlewood Suites - East Syracuse - Carrier Circle by IHG

The Candlewood is a great option for anyone visiting Syracuse University. While out by Carrier Circle, it’s an excellent value and very clean and only takes about 10 minutes to drive to campus. They don’t offer a lot of extras but the price more than makes up for it.

The Hotel was clean and the front desk staff were helpful. My real complaint was with their shuttle driver. He was rude and disrespectful. More importantly he parked the hotel vehicle in one of only two handicapped spots. He yelled at me "Why you looking at me" and I replied your parked in a handicapped spot and I'm handicapped. He muttered something and just disappeared, leaving hotel vehicle in the handicapped spot closest to the door. He didn't move his vehicle and I had to park in the furthest available parking space from the door (about 200 ft.) then struggle with my cane and luggage to get to the front door. I will not return because 1) their driver was extremely rude, management did say anything to him and 2)they have only two handicapped spots for the whole hotel but 3)have10 charging stations for electric vehicles right by the front door. The charging spots say you will be towed if you don't have an electric car.

Staff were excellent and super friendly. Limited area to lounge, small lobby. Room needed fresh air or room freshener.

The staff were very friendly and welcoming.

Rooms are well equipped with kitchenettes, bright and cheerful. Electric vehicle chargers are available, which is why I stayed here. Some chargers were blocked by ICE vehicles, but one was always available. Front desk manager said that if necessary, he would ask people to move their ICE cars. Rooms were clean, though one trash can was not emptied before my arrival. Tub drainage could be improved; did a bit of sloshing around in the tub while taking a shower. The bottom line, though, is that I slept well and could charge my car.

Well, I paid for a king bed and got a queen bed so not happy about that. The area is not the greatest, definitely a sus place to be. They try to do well which I appreciate but you can just tell that this is not a good option.

The front desk lady was the sweetest and very helpful. It was quiet. The workout equipment was up to date and working well. Nice size room but floors could have been cleaner. There were crumbs in the grooves of the tile in the kitchen. Bathrooms were clean. Overall recommend though

Room was clean and comfortable. Front desk staff super friendly and pleasant. Lobby is shabby and needs work!