Sonesta Simply Suites Austin The Domain Area

The hotel room and the hotel cleanliness in general is excellent. Upgrading the room a little more will be awesome! It was a safe location.

I enjoyed the rooms and how they were set up like it’s an actual house feeling to it and it came with a lot , now I’m just waiting for my security deposit back ( it’s been 2 weeks )

N/A

I Have No Complaints, Nuff Said.

Friendly staff and clean rooms

Rooms felt old

Room chair was rip and peeling bad, wall and bathroom door was dirty and had a hole in it. The carpet had big red stains on different areas of the carpet. I went and told the front desk about it and they said for two weeks they suppose to be having a repair/cleaning situation. The first floor smelled bad and I hate they hold a $100 fee until you leave, with the condition they have right now with the rooms they don’t need to be holding anything until they get everything looking better. I can say that it was silent on the floor I was on and no issue with parking.

Not worth staying here if you care for your health and safety of your family. It's dated and definitely smells like cigarettes/vape all over the hotel. No one likes to work here apparently because the front desk is always empty and unavailable to check anyone in, and there was no housekeeping service during our stay. Try calling as you're driving up so you know someone is actually working and will be at the front desk to help you. But the black mold in multiple rooms and the bathroom is the worst part! Check your rooms and ceilings before you unpack so you can change rooms or hotels when you see the black mold infestation. You can see in the bathroom ceiling pic, that the mold and water damage is not the first time because of the differing textures and leak through spotting.