Extended Stay America Suites - Dallas - Greenville Avenue

The place is good, but it leaves a lot to be desired in its appearance, inside the facilities need urgent remodeling

The place is good, but it leaves a lot to be desired in its appearance, inside the facilities need urgent remodeling

Nice and polite

👍

The location was convenient for stores.

Everything about it was nasty. From people hanging outside and around the front desk area. Dogs everywhere. The entire hotel stink and was dirty. Trash in the hallways… throw up in the stairwell ..The room wasn’t cleaned good at all looked as if they just changed the bed top sheet and that’s all. The tub was super stained and cracked …It had visible dirt/dust on the walls/ floors. Roaches everywhere… Fleas in the carpet .. They didn’t have kitchen utensils nor towels. They’ll overcharge your card and leave you to deal with it. The tv signal don’t work on rainy days. They won’t give you a refund for their filth or you being uncomfortable. They didn’t know where the luggage rack was and didn’t care to find it.

I liked the room itself but could’ve been a better location . A lot of activity going around this part .

The false advertisement of the breakfast. The breakfast they had was muffins and coffee . I think that should be told before booking or a call back to let customers know what they’re paying for . The front desk man was rude as well . Seemed like he had an attitude and didn’t want to really do his job .

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