Americas Best Value Inn West Columbia

The rooms looked to be updated , towels were small and well used , we asked for water and they would not supply one bottle, had to park way down at the end as the owner parked his car at the front , they used the covid excuse not to serve anything for breakfast, they also used the covid excuse not to have the swimming pool open. I guess they are going to milk the covid deal as long as they can to benefit themselves financially, The hotel was full . The Indian owners were growing a garden in the back of the hotel beans and other vegetables. Hope they figure out one day that only making money should not be the end reward of having a business. It would be nice if customer service came back into play, The lady cleaning the rooms was buying water bottles with her own money to give it to the guests.

Was here for a funeral they where very nice The staff was very nice polite and very helpful

It was relaxing

I signed up for a non-smoking room, king and got a very smoky double bed.. when pursued, finally got the non-smoking room, king I asked for; but was giving key card to wrong room and told they were out of rooms initially.

No breakfast as advertised

The room was great and the bed was comfortable. I enjoyed my time there.

Hotel clerk gave me a entry card to a occupied room!! This was a very unsafe situation that could have ended up in a very bad way!! The staff needs to have a better practice on that issue!!

This facility was very clean. The personnel were friendly and helpful. I definitely would recommend this facility.

Desperately needs renovating. Walls, doors, fixtures are pealing and stained. Furniture is cheap. Kept as clean as you can keep deteriorating stuff. Won’t stay at this one again.

it was close to my house and food and shopping..............