Extended Stay America Suites - Tacoma - Fife

Didn’t stay, when I arrived they said system was down and couldn’t do a check in - then said no rooms available

Didn’t stay, when I arrived they said system was down and couldn’t do a check in - then said no rooms available

Office lady Cheryl was horrible and couldn’t find a solution to their mistake

Unfortunately, the room smelled like cigarettes and cigars strongly. It could not be aired out. I am unsure if this is due to the room or the cleaning supplies but I came away with multiple red spots on myself that were not there before my stay. I appreciate the service of the desk staff but the room itself wasn’t the best. 2.5/5

I’ve spent almost 2 months here and genuinely it has been some of the most comfortable time I have ever spent in a hotel. Not only are the rooms and facilities clean, but the staff are all incredibly kind and friendly. They truly are amazing examples of their business motto “where genuine care is always there”, and you can see that from management to housekeeping. I’ll be recommending ESA, Fife to any friends and family planning on visiting in the future.

The staff was great

Not very safe looking area.

I flew into Spokane. Our plane was delayed on the runway for awhile. By the time. I sent a text to you say i would be there between 12-1am. When I arrived at your hotel in was turned away saying that i was a No Show. So I had to run around town to look for another hotel.

Front desk ladies have been nothing short of friendly and always going the extra mile for myself and any others staying here. The manager has severe personality disorder issues.. one day you’re possibly dealing with the fakest nice guy and next day he’s a snake with a stick up his.. what you see is not always what you pay.. beware and take heed when giving him any sort of payment cards. If you disagree, he’ll just go in your room and start setting it for checkout or send a maid and call it the weekly stay over I never had while being there for almost 5 months. He’s great at picking and choosing his battles for the day.. usually every day. Just stay clear of Antonio’s path & you’re in safe hands here otherwise.. He’ll be sure to check you out promptly between 7-9am and cut your WiFi off too though checkout isn’t until 11am.. wanna dispute? He works “WEEKLY” (Mondays and Tuesdays usually..) 7-3! Good luck finding Waldo! Aside from all that - clean property for the most part, and the convenience of also being right next to the major freeway is a perk and the sound doesn’t affect your ability to sleep either! Their housekeeping and maintenance guy Viktor take great care of the property overall and ensure the rooms are comfortable and clean! I couldn’t be more thankful for the ladies at the front who made my stay a little bit enjoyable considering the circumstances! Thank you Joanna - Sheryl - Ali & maintenance/housekeeping!