Extended Stay America Suites - Pleasanton - Chabot Dr

Sorry, but bed was hard as a rock, toilet paper holder broken before I even got there, no ice machine, refrigerator was small with open door Tiny freezer, carpet stained and frayed.

So frustrating when the pool is closed and they don't even give you a discount or tell you ahead of time. Very disappointing

We've used Extended-Stays across the country and will continue to do so as long as the rates remain reasonable. One problem noticed at Pleasanton were squatters and apparent homeless individuals sharing one room and avoiding staff. Further was the stuffy airflow in the hallways that reeked, a little, of cooking. We noted this in Miami as well. Suggest remediation of air flow to maintain a fresh atmosphere in the hallways.

The room was not clean. The swimming pool was under repair. We chose this motel for the pool in anticipation of the 100 degree weather. The bathroom linen had holes and the kitchen had absolutely NOTHING in it. A dog was barking in the room across the hall ALL night. I will NEVER stay at one of their hotels again.

Nothing was terribly bad but wouldn’t stay here again. There’s only a bar of soap for toiletries. If you plan on using the pull out bed or traveling with a family, good luck getting blankets for it. I would suggest bringing your own linens. Staff was not very accommodating I feel like you can spend an another $30 and have a much more comfortable experience.

The room was supposed to be a non-smoker, but it smelled like smoke when you walk in. The listing said that there was a pool and hot tub, but there is none. They’re supposed to be breakfast items until 930 both mornings they were out of coffee and didn’t seem to make any more. The air conditioning unit in the room has a buzz noise constantly.