La Caserne Chanzy Hotel & Spa, Autograph Collection

Thanks-all ok

Mixed bag, cathedral view room great view as you’d hope. Small bathroom, over priced in room breakfast, decor a bit scruffy in places, damaged nespresso machine. Restaurant is good, location good, staff good

Great location -beautiful hotel!!!

Overlooked the cathedral!

Rooms over the cathedral square offer great views. However a lack lustre aircon system means you need to open a window. The hotel restaurant is in the street below and noisy. Go for a high floor. Staying for 2 nights but couldn’t eat at our hotel. Restaurant fully booked before we arrived. Suspect general staff shortages meant limited tables. But just an assumption. Reserve parking and dinner at time of booking to avoid disappointment.

Incredible hotel! Beautiful, modern, boutique style hotel with perfect location. Worth booking a suite with views over the cathedral just to watch the light show on Saturday & Sunday night. Awesome staff!

Incredible location, opposite the famous west front of Reims cathedral. Excellent comfort and service for overnight stay, driving back from the south of France. The restaurant in the hotel, which we had only booked because of its reviews on online sites, is fantastic. Good value dinner and first rate quality: far ahead of many much more expensive places we had dinner in France over the previous 3 weeks. The only slight inconvenience is the hotel’s position in the cathedral close means of arriving in a car means you have to call ahead shortly before you arrive for someone to meet you, let you through the barrier to the cathedral close etc, but apart from a delay to meet us, while another car was parked, the valet parking worked really well. The exceptional location and the quality of the hotel make that well worth tolerating.

We had a balcony cathedral view room during the Joan of Arc festival, and suddenly found ourselves with the perfect view of an amazing light show on the cathedral with music. The food was also fantastic, room was gorgeous, would absolutely look forward to staying there again.

Beautiful hotel with a beautiful view. Friendly and helpful staff.

Great hotel in an exceptional location. Amazing Staff, especially their Head Concierge, Benjamin...in our opinion he is the hardest working employee on staff. We were in Reims visiting the Champagne Region and he coordinated all of our private transportation, restaurant reservations, added additional stops to fill in our time gaps. He made our visit stress free and extremely enjoyable. He and his staff were timely and attentive. I would highly recommend the hotel to anyone visiting Reims. We can't wait to visit again.